About ERC BPO
ercbpo.comERC is a leading global business process outsourcing provider of customer experience solutions. We are a full service, end-to-end contact center provider for every aspect of the customer lifecycle. Across domestic, nearshore, international locations, we are one powerful team, dedicated to delivering the best customer experience and results possible on behalf of our clients. It’s not a mission statement. It’s an unwavering commitment from each one of us. So whether we’re providing recovery, customer care, technical support, market research or any other customer experience service, we’ll continue to invest in technology, tools and talent, while leveraging best-in-class analytics and business intelligence. We won’t just check the boxes. We’ll keep pushing, keep innovating, enhancing our services, so we can enhance the lives of those we serve.
SaaS Adoption
SaaS Adoption indicates the level of adoption by this company of software as a service services.
Cloud Adoption
Cloud Adoption indicates the level of adoption by this company of cloud services.
IT Footprint
IT Footprint gives a relative indication of how much IT services this company consumes.
IT Spend
IT Spend shows roughly how much this client spends on IT per year in USD.
Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
Know the products your prospects use
Vendor Usage
ERC BPO uses 5 different technologies from 22 different vendors. They have above average use of several technologies including Microsoft Office 365, Microsoft SQL Server and SQL Server Integration Services (SSIS).
Product Categories
ERC BPO uses products from 23 different product categories. They are particularly heavy users of products in Software Frameworks, Database Management System, and Programming Languages.
Recently Detected Technologies
Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
| Technology | Category | Vendor | Usage |
|---|---|---|---|
| GoDaddy | Web Hosting Services | GoDaddy |  |
| Knowbe4 | Network Security | KnowBe4, Inc. | |
| Exchange Online | Email Communications Technologies | Microsoft Corporation | |
| Microsoft Office 365 | Office Productivity | Microsoft Corporation | |
| WP Engine | Web Hosting Services | WPEngine, Inc. | |
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