About ERC BPO

ercbpo.com

ERC is a leading global business process outsourcing provider of customer experience solutions. We are a full service, end-to-end contact center provider for every aspect of the customer lifecycle. Across domestic, nearshore, international locations, we are one powerful team, dedicated to delivering the best customer experience and results possible on behalf of our clients. It’s not a mission statement. It’s an unwavering commitment from each one of us. So whether we’re providing recovery, customer care, technical support, market research or any other customer experience service, we’ll continue to invest in technology, tools and talent, while leveraging best-in-class analytics and business intelligence. We won’t just check the boxes. We’ll keep pushing, keep innovating, enhancing our services, so we can enhance the lives of those we serve.

Revenue : 200M-1000M Industry : Financial Services Location : United States Employees : 1000-5000

SaaS Adoption

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Cloud Adoption

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IT Footprint

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IT Spend

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Vendor Usage

ERC BPO uses 5 different technologies from 22 different vendors. They have above average use of several technologies including Microsoft Office 365, Microsoft SQL Server and SQL Server Integration Services (SSIS).

Product Categories

ERC BPO uses products from 23 different product categories. They are particularly heavy users of products in Software Frameworks, Database Management System, and Programming Languages.

Recently Detected Technologies

Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.

Technology Category Vendor Usage
GoDaddy Web Hosting Services GoDaddy
Knowbe4 Network Security KnowBe4, Inc.
Exchange Online Email Communications Technologies Microsoft Corporation
Microsoft Office 365 Office Productivity Microsoft Corporation
WP Engine Web Hosting Services WPEngine, Inc.

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