About IM Group Complaints Management

imgroup.com

To attend our online webdemo on Wednesday 10 March 2010, please visit http://www.imgroup.com/events/detail.aspx?eventid=CMSWEB100310Complaints Management in Financial ServicesIMGROUP invites you to attend this free interactive webinar.Book now and reserve your place to:* Find out why it is important to encourage complaints* Understand how to make sure that you don’t fall foul of the FSA* Learn how to ensure that complaints are handled fairly, consistently and rapidly* Understand how the Complaints Management System from IMGROUP can improve your complaints handling10.30 - Introductions10.40 - World-class complaints management (Nigel Ridpath, IMGROUP CRM Practice Director)11.00 - A demonstration of IMGROUP’s Complaints Management System (Richard Lewis, IMGROUP Senior Consultant)11.40 - A Microsoft perspective (Richard Clark, Microsoft Financial Services Business Manager)11.50 - Summary (Nigel Ridpath)12.00 - Close

Revenue : 1M-10M Industry : Information Technology and Services Location : United States Employees : 50-200

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Vendor Usage

IM Group Complaints Management uses 5 different technologies from 134 different vendors. They have above average use of several technologies including Microsoft Office 365, QuickBooks and Microsoft SQL Server.

Product Categories

IM Group Complaints Management uses products from 100 different product categories. They are particularly heavy users of products in Operating Systems, Database Management System, and IT Management Software.

Recently Detected Technologies

Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.

Technology Category Vendor Usage
Lenel Corporate Security Lenel Systems International
Kubernetes Virtualization Management Software Google LLC
Compuware dynaTrace Application Performance Management Dynatrace LLC
Red Hat OpenShift Virtualization Management Software Red Hat, Inc
Wireshark Network Management Wireshark Foundation

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