TOPdesk is an independent, international provider of service management solutions based in Antwerp. We are a proud, young, innovative organization with commitment, trust and respect for each other and our customers. We help our customers to satisfy their customers. TOPdesk delivers user-friendly products and targeted services that bring complex service processes to the essence. This enables service organizations to better focus on their core business and supporting role. TOPdesk was founded in 1993 as a manufacturer of service management software. Over the past twenty years, TOPdesk has turned out to be an independent, reliable company that has developed into a major, well-known player in the service management market. At that time, the company has grown into an international company with eight foreign offices and more than 500 employees.
SaaS Adoption
SaaS Adoption indicates the level of adoption by this company of software as a service services.
Cloud Adoption
Cloud Adoption indicates the level of adoption by this company of cloud services.
IT Footprint
IT Footprint gives a relative indication of how much IT services this company consumes.
IT Spend
IT Spend shows roughly how much this client spends on IT per year in USD.
Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
TOPdesk uses 5 different technologies from 77 different vendors. They have above average use of several technologies including Microsoft Office 365, QlikView and Salesforce.com CRM.
TOPdesk uses products from 69 different product categories. They are particularly heavy users of products in Operating Systems, Software Frameworks, and Database Management System.
Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
| Technology | Category | Vendor | Usage |
|---|---|---|---|
| TOPdesk | IT Service Management (ITSM) | TOPdesk | ![]() |
| Microsoft Dynamics 365 | Customer Relationship Management (CRM) | Microsoft Corporation | ![]() |
| Atlassian JIRA | Software Configuration Management | Atlassian | ![]() |
| HubSpot | Marketing Automation | HubSpot Inc. | ![]() |
| Grafana | Application Performance Management | Grafana Labs | ![]() |
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