Companies using Cisco Packaged Contact Center
We have data on 136 companies that use Cisco Packaged Contact Center. The companies using Cisco Packaged Contact Center are most often found in United States and in the Information Technology and Services industry. Cisco Packaged Contact Center is most often used by companies with >10000 employees and 200M-1000M dollars in revenue. Our data for Cisco Packaged Contact Center usage goes back as far as 8 years and 10 months.
Who uses Cisco Packaged Contact Center?
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Wipro Ltd |
| Website | wipro.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Fujitsu Ltd |
| Website | fujitsu.com |
| Country | Japan |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Xylem Inc |
| Website | xylem.com |
| Country | United States |
| Revenue | 5B-10B |
| Company Size | >10000 |
| Company | Zensar Technologies |
| Website | zensar.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Infosys Ltd | infosys.com | India | >10B | >10000 |
| Wipro Ltd | wipro.com | India | >10B | >10000 |
| Fujitsu Ltd | fujitsu.com | Japan | >10B | >10000 |
| Xylem Inc | xylem.com | United States | 5B-10B | >10000 |
| Zensar Technologies | zensar.com | United States | 200M-1000M | >10000 |
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Cisco Packaged Contact Center Market Share and Competitors in Unified Communications
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Unified Communications. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Unified Communications category, Cisco Packaged Contact Center has a market share of about 0.1%. Other major and competing products in this category include:
Unified Communications
What is Cisco Packaged Contact Center?
Cisco Packaged Contact Center is a predesigned, bounded deployment model of Cisco Unified Contact Center Enterprise.
Top Industries that use Cisco Packaged Contact Center
Looking at Cisco Packaged Contact Center customers by industry, we find that Information Technology and Services (40%), Hospital & Health Care (15%), Financial Services (6%) and Computer Software (6%) are the largest segments.
Top Countries that use Cisco Packaged Contact Center
64% of Cisco Packaged Contact Center customers are in United States and 10% are in India.
Distribution of companies that use Cisco Packaged Contact Center based on company size (Employees)
Of all the customers that are using Cisco Packaged Contact Center, a majority (52%) are large (>1000 employees), 13% are small (<50 employees) and 30% are medium-sized.
Distribution of companies that use Cisco Packaged Contact Center based on company size (Revenue)
Of all the customers that are using Cisco Packaged Contact Center, 31% are small (<$50M), 8% are medium-sized and 21% are large (>$1000M).
