We have data on 33 companies that use CustomerGauge. The companies using CustomerGauge are most often found in United States and in the Computer Software industry. CustomerGauge is most often used by companies with >10000 employees and 200M-1000M dollars in revenue. Our data for CustomerGauge usage goes back as far as 1 years and 11 months.
If you’re interested in the companies that use CustomerGauge, you may want to check out Gorgias and Adobe Experience Platform as well.
| Company | Upwork |
| Website | upwork.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | Keyrus |
| Website | keyrus.com |
| Country | France |
| Revenue | 200M-1000M |
| Company Size | 1000-5000 |
| Company | IDEXX Laboratories Inc |
| Website | idexx.com |
| Country | United States |
| Revenue | 1B-5B |
| Company Size | >10000 |
| Company | Anheuser Busch Inbev NV |
| Website | ab-inbev.com |
| Country | Belgium |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Cambridge University Press |
| Website | cambridge.org |
| Country | United Kingdom |
| Revenue | 1B-5B |
| Company Size | 5000-10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Upwork | upwork.com | United States | 200M-1000M | 500-1000 |
| Keyrus | keyrus.com | France | 200M-1000M | 1000-5000 |
| IDEXX Laboratories Inc | idexx.com | United States | 1B-5B | >10000 |
| Anheuser Busch Inbev NV | ab-inbev.com | Belgium | >10B | >10000 |
| Cambridge University Press | cambridge.org | United Kingdom | 1B-5B | 5000-10000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Experience Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Experience Management category, CustomerGauge has a market share of about 0.1%. Other major and competing products in this category include:
CustomerGauge is a B2B Voice of Customer (VoC) software that automatically measures and analyzes feedback, reduces churn through close-loop tools and helps retain accounts. It helps drive revenue using real time feedback from B2B value chain and helps front-line staff act on customer insights quickly to reduce churn, upsell happy customers and generate new business referrals from super-promoters of the brand.
Looking at CustomerGauge customers by industry, we find that Computer Software (15%), Food & Beverages (9%) and Information Technology and Services (9%) are the largest segments.
40% of CustomerGauge customers are in United States, 9% are in United Kingdom and 6% are in Netherlands.
Of all the customers that are using CustomerGauge, 15% are small (<50 employees), 21% are medium-sized and 41% are large (>1000 employees).
Of all the customers that are using CustomerGauge, 22% are small (<$50M), 6% are medium-sized and 25% are large (>$1000M).