Companies using Freshchat
We have data on 10,311 companies that use Freshchat. The companies using Freshchat are most often found in United States and in the Retail industry. Freshchat is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Freshchat usage goes back as far as 6 years.
Who uses Freshchat?
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Zendesk |
| Website | zendesk.com |
| Country | United States |
| Revenue | 1B-5B |
| Company Size | 5000-10000 |
| Company | Foodpanda |
| Website | foodpanda.com |
| Country | Germany |
| Revenue | 1B-5B |
| Company Size | 5000-10000 |
| Company | Moe's Home Collection |
| Website | moeshome.com |
| Country | Canada |
| Revenue | 10M-50M |
| Company Size | 200-500 |
| Company | Upwork |
| Website | upwork.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Accenture PLC | accenture.com | Ireland | >10B | >10000 |
| Zendesk | zendesk.com | United States | 1B-5B | 5000-10000 |
| Foodpanda | foodpanda.com | Germany | 1B-5B | 5000-10000 |
| Moe's Home Collection | moeshome.com | Canada | 10M-50M | 200-500 |
| Upwork | upwork.com | United States | 200M-1000M | 500-1000 |
Target Freshchat customers to accomplish your sales and marketing goals.
Freshchat Market Share and Competitors in Sales Engagement Platform
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Sales Engagement Platform. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Sales Engagement Platform category, Freshchat has a market share of about 19.6%. Other major and competing products in this category include:
Sales Engagement Platform
What is Freshchat?
Freshchat is a messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, and social pages. It provides features like triggered messages, in-app campaigns, sales bot, contextual information and intelligent message routing.
Top Industries that use Freshchat
Looking at Freshchat customers by industry, we find that Retail (8%), Information Technology and Services (8%) and Computer Software (8%) are the largest segments.
Top Countries that use Freshchat
27% of Freshchat customers are in United States, 12% are in United Kingdom, 9% are in India and 5% are in Netherlands.
Distribution of companies that use Freshchat based on company size (Employees)
Of all the customers that are using Freshchat, a majority (73%) are small (<50 employees), 5% are large (>1000 employees) and 21% are medium-sized.
Distribution of companies that use Freshchat based on company size (Revenue)
Of all the customers that are using Freshchat, a majority (77%) are small (<$50M), 5% are large (>$1000M) and 6% are medium-sized.
