We have data on 286 companies that use FrontRange HEAT. The companies using FrontRange HEAT are most often found in United States and in the Information Technology and Services industry. FrontRange HEAT is most often used by companies with >10000 employees and 200M-1000M dollars in revenue. Our data for FrontRange HEAT usage goes back as far as 10 years and 3 months.
If you’re interested in the companies that use FrontRange HEAT, you may want to check out ServiceNow and JIRA Service Desk as well.
| Company | International Business Machines Corporation |
| Website | ibm.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Wipro Ltd |
| Website | wipro.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Fujitsu Ltd |
| Website | fujitsu.com |
| Country | Japan |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Insight Enterprises Inc |
| Website | insight.com |
| Country | United States |
| Revenue | 5B-10B |
| Company Size | >10000 |
| Company | Tata Consultancy Services Ltd |
| Website | tcs.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| International Business Machines Corporation | ibm.com | United States | >10B | >10000 |
| Wipro Ltd | wipro.com | India | >10B | >10000 |
| Fujitsu Ltd | fujitsu.com | Japan | >10B | >10000 |
| Insight Enterprises Inc | insight.com | United States | 5B-10B | >10000 |
| Tata Consultancy Services Ltd | tcs.com | India | >10B | >10000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, FrontRange HEAT has a market share of about 0.2%. Other major and competing products in this category include:
HEAT is a commercial help desk issue management software suite produced by Bendata, Inc. and later purchased by FrontRange Solutions. According to FrontRange staff, HEAT stands for Helpdesk Expert Automation Tool.
Looking at FrontRange HEAT customers by industry, we find that Information Technology and Services (12%), Higher Education (9%) and Hospital & Health Care (5%) are the largest segments.
71% of FrontRange HEAT customers are in United States and 7% are in United Kingdom.
Of all the customers that are using FrontRange HEAT, a majority (68%) are large (>1000 employees), 8% are small (<50 employees) and 20% are medium-sized.
Of all the customers that are using FrontRange HEAT, 18% are small (<$50M), 10% are medium-sized and 30% are large (>$1000M).