Companies using HelpSTAR
We have data on 557 companies that use HelpSTAR. The companies using HelpSTAR are most often found in United States and in the Information Technology and Services industry. HelpSTAR is most often used by companies with 1000-5000 employees and 200M-1000M dollars in revenue. Our data for HelpSTAR usage goes back as far as 10 years and 5 months.
If you’re interested in the companies that use HelpSTAR, you may want to check out ServiceNow and JIRA Service Desk as well.
Who uses HelpSTAR?
| Company | Premier Healthcare |
| Website | yai.org |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 1000-5000 |
| Company | International Business Machines Corporation |
| Website | ibm.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | General Dynamics Information Technology |
| Website | gdit.com |
| Country | United States |
| Revenue | 1B-5B |
| Company Size | >10000 |
| Company | Jonas Software |
| Website | jonassoftware.com |
| Country | Canada |
| Revenue | 200M-1000M |
| Company Size | 5000-10000 |
| Company | Indiana University |
| Website | indiana.edu |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 200-500 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Premier Healthcare | yai.org | United States | 200M-1000M | 1000-5000 |
| International Business Machines Corporation | ibm.com | United States | >10B | >10000 |
| General Dynamics Information Technology | gdit.com | United States | 1B-5B | >10000 |
| Jonas Software | jonassoftware.com | Canada | 200M-1000M | 5000-10000 |
| Indiana University | indiana.edu | United States | 10M-50M | 200-500 |
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HelpSTAR Market Share and Competitors in IT Helpdesk Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, HelpSTAR has a market share of about 0.5%. Other major and competing products in this category include:
IT Helpdesk Management
What is HelpSTAR?
HelpSTAR is a service desk solution.HelpSTAR provides plenty of features such as problem and incident management, change management, configuration management, knowledge management and real-time dashboard.HelpSTAR provides features such as problem and incident management, change management, configuration management, knowledge management and real-time dashboard.
Top Industries that use HelpSTAR
Looking at HelpSTAR customers by industry, we find that Information Technology and Services (9%), Hospital & Health Care (8%), Higher Education (7%) and Government Administration (6%) are the largest segments.
Top Countries that use HelpSTAR
86% of HelpSTAR customers are in United States.
Distribution of companies that use HelpSTAR based on company size (Employees)
Of all the customers that are using HelpSTAR, a majority (50%) are large (>1000 employees), 8% are small (<50 employees) and 40% are medium-sized.
Distribution of companies that use HelpSTAR based on company size (Revenue)
Of all the customers that are using HelpSTAR, 25% are small (<$50M), 25% are medium-sized and 27% are large (>$1000M).
