Companies using Qualtrics CustomerXM
We have data on 62 companies that use Qualtrics CustomerXM. The companies using Qualtrics CustomerXM are most often found in United States and in the Information Technology and Services industry. Qualtrics CustomerXM is most often used by companies with >10000 employees and >10B dollars in revenue. Our data for Qualtrics CustomerXM usage goes back as far as 2 years and 1 months.
If you’re interested in the companies that use Qualtrics CustomerXM, you may want to check out Gorgias and Adobe Experience Platform as well.
Who uses Qualtrics CustomerXM?
| Company | SAP SE |
| Website | sap.com |
| Country | Germany |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Wipro Ltd |
| Website | wipro.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Ernst & Young |
| Website | ey.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| SAP SE | sap.com | Germany | >10B | >10000 |
| Accenture PLC | accenture.com | Ireland | >10B | >10000 |
| Infosys Ltd | infosys.com | India | >10B | >10000 |
| Wipro Ltd | wipro.com | India | >10B | >10000 |
| Ernst & Young | ey.com | United States | 200M-1000M | >10000 |
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Qualtrics CustomerXM Market Share and Competitors in Customer Experience Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Experience Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Experience Management category, Qualtrics CustomerXM has a market share of about 0.1%. Other major and competing products in this category include:
Customer Experience Management
What is Qualtrics CustomerXM?
Qualtrics CustomerXM (Qualtrics Customer Experience) is a customer experience management platform for companies to monitor and improve every key moment along the customer journey. Its drag-and-drop integrations automatically trigger actions in the company's CRM, ticketing systems, messaging apps and more, to create a single System of Action that will improve customer satisfaction, spend and loyalty.
Top Industries that use Qualtrics CustomerXM
Looking at Qualtrics CustomerXM customers by industry, we find that Information Technology and Services (26%) and Computer Software (13%) are the largest segments.
Top Countries that use Qualtrics CustomerXM
60% of Qualtrics CustomerXM customers are in United States and 7% are in Germany.
Distribution of companies that use Qualtrics CustomerXM based on company size (Employees)
Of all the customers that are using Qualtrics CustomerXM, a majority (55%) are large (>1000 employees), 14% are small (<50 employees) and 18% are medium-sized.
Distribution of companies that use Qualtrics CustomerXM based on company size (Revenue)
Of all the customers that are using Qualtrics CustomerXM, 27% are small (<$50M), 0% are medium-sized and 16% are large (>$1000M).
