We have data on 1,424 companies that use SolarWinds Service Desk. The companies using SolarWinds Service Desk are most often found in United States and in the Information Technology and Services industry. SolarWinds Service Desk is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for SolarWinds Service Desk usage goes back as far as 6 years and 4 months.
| Company | Zoro |
| Website | zoro.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 500-1000 |
| Company | American Reading Company |
| Website | americanreading.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 200-500 |
| Company | Alex and Ani |
| Website | alexandani.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 1000-5000 |
| Company | Jobvite |
| Website | jobvite.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 200-500 |
| Company | SONIFI Solutions |
| Website | sonifi.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Zoro | zoro.com | United States | 10M-50M | 500-1000 |
| American Reading Company | americanreading.com | United States | 10M-50M | 200-500 |
| Alex and Ani | alexandani.com | United States | 200M-1000M | 1000-5000 |
| Jobvite | jobvite.com | United States | 10M-50M | 200-500 |
| SONIFI Solutions | sonifi.com | United States | 200M-1000M | 500-1000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Management Software. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Management Software category, SolarWinds Service Desk has a market share of about 0.1%. Other major and competing products in this category include:
Solarwinds Service Desk is a Full ITIL suite (incident, problem, change, release) paired with customizable automation.
Looking at SolarWinds Service Desk customers by industry, we find that Information Technology and Services (7%), Higher Education (6%) and Hospital & Health Care (5%) are the largest segments.
72% of SolarWinds Service Desk customers are in United States, 7% are in United Kingdom and 5% are in Canada.
Of all the customers that are using SolarWinds Service Desk, a majority (63%) are medium-sized, 22% are large ( >1000 employees) and 14 are small (<50 employees).
Of all the customers that are using SolarWinds Service Desk, 47% are small (<$50M), 29% are medium-sized and 14% are large (>$1000M).