We have data on 12 companies that use Sunrise ITSM. The companies using Sunrise ITSM are most often found in United Kingdom and in the Information Technology and Services industry. Sunrise ITSM is most often used by companies with 1000-5000 employees and 200M-1000M dollars in revenue. Our data for Sunrise ITSM usage goes back as far as 2 years and 9 months.
| Company | Softcat |
| Website | softcat.com |
| Country | United Kingdom |
| Revenue | 1B-5B |
| Company Size | 1000-5000 |
| Company | Endava |
| Website | endava.com |
| Country | United Kingdom |
| Revenue | 200M-1000M |
| Company Size | >10000 |
| Company | Investec |
| Website | investec.com |
| Country | United Kingdom |
| Revenue | 1B-5B |
| Company Size | 5000-10000 |
| Company | University of Plymouth |
| Website | plymouth.ac.uk |
| Country | United Kingdom |
| Revenue | 200M-1000M |
| Company Size | 1000-5000 |
| Company | Market Harborough Building Society |
| Website | mhbs.co.uk |
| Country | United Kingdom |
| Revenue | 50M-100M |
| Company Size | 50-200 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Softcat | softcat.com | United Kingdom | 1B-5B | 1000-5000 |
| Endava | endava.com | United Kingdom | 200M-1000M | >10000 |
| Investec | investec.com | United Kingdom | 1B-5B | 5000-10000 |
| University of Plymouth | plymouth.ac.uk | United Kingdom | 200M-1000M | 1000-5000 |
| Market Harborough Building Society | mhbs.co.uk | United Kingdom | 50M-100M | 50-200 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Management Software. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Management Software category, Sunrise ITSM has a market share of about 0.1%. Other major and competing products in this category include:
Sunrise ITSM (Sunrise IT Service Management) is a comprehensive ITSM platform that delivers an end-to-end capability to truly support the goals of the organisation. It help manage processes, events and functions that impact on the effective performance of the entire enterprise. It offers solutions such as service desk, incident management, IT operations, IT business management, reporting and analytics, resource planning and more.
Looking at Sunrise ITSM customers by industry, we find that Information Technology and Services (9%), Government Administration (9%) and Financial Services (9%) are the largest segments.
79% of Sunrise ITSM customers are in United Kingdom and 12% are in United States.
Of all the customers that are using Sunrise ITSM, 1% are small (<50 employees), 19% are medium-sized and 37% are large (>1000 employees).
Of all the customers that are using Sunrise ITSM, 10% are small (<$50M), 10% are medium-sized and 26% are large (>$1000M).