We have data on 170 companies that use Zendesk Talk. The companies using Zendesk Talk are most often found in United States and in the Computer Software industry. Zendesk Talk is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Zendesk Talk usage goes back as far as 6 years and 4 months.
If you’re interested in the companies that use Zendesk Talk, you may want to check out ServiceNow and JIRA Service Desk as well.
| Company | Zendesk |
| Website | zendesk.com |
| Country | United States |
| Revenue | 1B-5B |
| Company Size | 5000-10000 |
| Company | Stitch Fix |
| Website | stitchfix.com |
| Country | United States |
| Revenue | 1B-5B |
| Company Size | 5000-10000 |
| Company | Higher Logic |
| Website | higherlogic.com |
| Country | United States |
| Revenue | 50M-100M |
| Company Size | 200-500 |
| Company | Upwork |
| Website | upwork.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | Postmates |
| Website | postmates.com |
| Country | United States |
| Revenue | 1B-5B |
| Company Size | 1000-5000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Zendesk | zendesk.com | United States | 1B-5B | 5000-10000 |
| Stitch Fix | stitchfix.com | United States | 1B-5B | 5000-10000 |
| Higher Logic | higherlogic.com | United States | 50M-100M | 200-500 |
| Upwork | upwork.com | United States | 200M-1000M | 500-1000 |
| Postmates | postmates.com | United States | 1B-5B | 1000-5000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, Zendesk Talk has a market share of about 0.1%. Other major and competing products in this category include:
Zendesk Talk lets you connect with customers on a call center solution built right into the Zendesk ticketing system
Looking at Zendesk Talk customers by industry, we find that Computer Software (19%), Internet (11%), Information Technology and Services (8%) and Financial Services (6%) are the largest segments.
71% of Zendesk Talk customers are in United States.
Of all the customers that are using Zendesk Talk, 24% are small (<50 employees), 45% are medium-sized and 27% are large (>1000 employees).
Of all the customers that are using Zendesk Talk, 40% are small (<$50M), 20% are medium-sized and 16% are large (>$1000M).