About DKMA

dkma.com

DKMA provides detailed surveys, advisory & training services that help airports around the world deliver the experience their passengers want.DKMA Surveys - Spend more time using information & less time producing dataDKMA's complete suite of detailed passenger surveys provide all the data you need to understand the people who are your passengers, engage with them and find out what they want from the airport experience. See what drives satisfaction and what is making passenger unhappy so you can fix it.DKMA Advisory Services - Get practical solutions to the problems you are facingDKMA advisory services deliver expert help and insight enabling you to improve satisfaction levels faster. Our team of experts has helped over 300 airports improve the passenger experience. Let us help you analyse your data, show you exactly why your satisfaction scores aren't increasing and what you need to do to improve them.DKMA Training - Learn the secret to maximizing passenger satisfaction & spending at your airportLearn best practices for managing service quality and how to apply these to your airport. DKMA training courses are designed around your individual airport and its challenges. Our experts analyse your customer service data to identify weaknesses in your service delivery then create a course specifically for you.

Revenue : 1M-10M Industry : Market Research Location : Switzerland Employees : 10-50

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IT Footprint

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Vendor Usage

DKMA uses 5 different technologies from 14 different vendors. They have above average use of several technologies including IBM SPSS, KISSmetrics and Bootstrap.

Product Categories

DKMA uses products from 16 different product categories. They are particularly heavy users of products in Web Analytics, Online Advertising, and Software Frameworks.

Recently Detected Technologies

Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.

Technology Category Vendor Usage
MooTools Software Frameworks MooTools
Google Analytics Web Analytics Google LLC
Google Website Optimizer Conversion Optimization Marketing Google LLC
Joomla Web Content Management Joomla
Google Tag Manager Web Analytics Google LLC

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