EvaluAgent is the first Workforce Engagement solution for call centres. We provide the software and services today’s call centres need to truly engage, motivate and empower their staff. Our mission is to make the call centre home to great customer experience through: - Motivating agents with a cutting-edge gamification platform designed specifically for call centres - A unique approach to quality and coaching focused on staff development and what really matters to your business - Capturing multi-channel customer insight to help improve the overall customer experience
SaaS Adoption
SaaS Adoption indicates the level of adoption by this company of software as a service services.
Cloud Adoption
Cloud Adoption indicates the level of adoption by this company of cloud services.
IT Footprint
IT Footprint gives a relative indication of how much IT services this company consumes.
IT Spend
IT Spend shows roughly how much this client spends on IT per year in USD.
Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
EvaluAgent uses 5 different technologies from 38 different vendors. They have above average use of several technologies including Amazon AWS, HubSpot and MongoDB.
EvaluAgent uses products from 40 different product categories. They are particularly heavy users of products in Online Advertising, Software Frameworks, and Cloud Platforms & Services.
Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
| Technology | Category | Vendor | Usage |
|---|---|---|---|
| Amazon AWS | Cloud Platforms & Services | Amazon | ![]() |
| MongoDB | Database Management System | MongoDB, Inc. | ![]() |
| Elasticsearch | Search Engines | Elasticsearch | ![]() |
| Aptum Technologies | Content Delivery Network (CDN) | Aptum Technologies | ![]() |
| Click Guardian | Online Advertising | Heavyweight Digital Ltd | ![]() |
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