About LoungeUp
loungeup.comLoungeUp is an all-in-one platform for guest relationship and hotel operations management, used by more than 3000 tourist accommodation providers from 3-star to luxury hotels, as well as hotel groups and chains. It aims to streamline and personalise the guest experience whilst simplifying operational work and increasing the establishment’s revenue. The solution offers many features which, integrated with one another, enable hotels to: - Increase productivity - Improve guest satisfaction - Maximise additional revenue - Build guest loyalty LoungeUp recovers guest information and data from the hotel’s various software, enriches them and compiles them in ultra-comprehensive guest files. This single guest database enables the segmentation of guests in order to send them tailored messages at key points of their stay. LoungeUp therefore makes it possible to manage guest interactions via email, SMS, WhatsApp, Facebook Messenger and on a mobile and web app, as well as simplifying procedures and access to services: - check-in/out - ordering of services - concierge - tourist guide - reporting of problems - mobile key - digital press - ... All guest requests are tracked and centralised in order to avoid oversights and optimise teams’ day-to-day work. The solution also allows for better coordination between teams by making it easier to communicate and pass on instructions. By optimising interactions and task management, LoungeUp significantly increases the efficiency of teams and therefore the hotel’s satisfaction rate and revenue.
SaaS Adoption
SaaS Adoption indicates the level of adoption by this company of software as a service services.
Cloud Adoption
Cloud Adoption indicates the level of adoption by this company of cloud services.
IT Footprint
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Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
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Vendor Usage
LoungeUp uses 5 different technologies from 37 different vendors. They have above average use of several technologies including Apple IOS, Google Analytics and Zoho.
Product Categories
LoungeUp uses products from 48 different product categories. They are particularly heavy users of products in Cloud Platforms & Services, Database Management System, and Software Frameworks.
Recently Detected Technologies
Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
| Technology | Category | Vendor | Usage |
|---|---|---|---|
| Amazon AWS | Cloud Platforms & Services | Amazon |  |
| Salesforce.com CRM | Customer Relationship Management (CRM) | Salesforce.com, inc | |
| Java | Programming Languages | Oracle | |
| Node.js | Software Frameworks | Node.js Foundation |  |
| Zoho SalesIQ | Customer Service Management | Zoho Corporation Pvt. Ltd. | |
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