Conversational AI products

322,422 Companies

What is Conversational AI?


These are AI applications that are primarily focused on open-ended coversation. E.g. customer service chatbots that are built on Gen AI, virtual assistants.

Market Share of Conversational AI products


At enlyft, we use sophisticated, patent-pending algorithms to track the use of various Conversational AI products and technologies. We track 19 products in the Conversational AI category, and have found 322,422 companies using these products.

Conversational AI
Conversational AI
322,422
Companies using Conversational AI
Conversational AI
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    Product Install base
    # of companies we found using this product
    Market Share
    OpenAI 196,248 60%
    ChatGPT 73,700 22%
    Google Gemini 35,463 10%
    Microsoft Copilot 12,086 < 5%
    Gupshup 877 < 5%
    Kore.ai 789 < 5%
    Google Bard 589 < 5%
    IBM Watson Assistant 567 < 5%
    Cognigy 445 < 5%
    Engati 362 < 5%
    Salesforce Einstein GPT 272 < 5%
    Bing Chat 203 < 5%
    Salesforce Einstein Copilot 192 < 5%
    Haptik 182 < 5%
    SAP Conversational AI 170 < 5%
    Aisera 140 < 5%
    Avaamo 62 < 5%
    OneReach.ai 44 < 5%
    Amelia.ai 31 < 5%

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