We have data on 192 companies that use Salesforce Einstein Copilot. The companies using Salesforce Einstein Copilot are most often found in United States and in the Information Technology and Services industry. Salesforce Einstein Copilot is most often used by companies with >10000 employees and 200M-1000M dollars in revenue. Our data for Salesforce Einstein Copilot usage goes back as far as 1 years and 11 months.
| Company | EPAM Systems Inc |
| Website | epam.com |
| Country | United States |
| Revenue | 1B-5B |
| Company Size | >10000 |
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Cognizant Technology Solutions Corp |
| Website | cognizant.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Plusgrade |
| Website | plusgrade.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| EPAM Systems Inc | epam.com | United States | 1B-5B | >10000 |
| Accenture PLC | accenture.com | Ireland | >10B | >10000 |
| Cognizant Technology Solutions Corp | cognizant.com | United States | >10B | >10000 |
| Infosys Ltd | infosys.com | India | >10B | >10000 |
| Plusgrade | plusgrade.com | United States | 200M-1000M | 500-1000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Conversational AI. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Conversational AI category, Salesforce Einstein Copilot has a market share of about 0.1%. Other major and competing products in this category include:
Salesforce Einstein Copilot is a conversational AI (Artificial Intelligence) assistant for CRM (Customer Relationship Management) that empower teams to get work done faster. It help employees with out-of-the-box actions that complete business tasks like creating a custom close plan for top opportunities, providing customers with answers informed by the knowledge base, and more. Einstein Copilot interacts with the large language model (LLM) guided by the Einstein Trust Layer to generate and execute an actionable and relevant plan. It generates accurate and trusted responses in natural, understandable language that are grounded in the CRM and external data.
Looking at Salesforce Einstein Copilot customers by industry, we find that Information Technology and Services (32%) and Computer Software (14%) are the largest segments.
67% of Salesforce Einstein Copilot customers are in United States.
Of all the customers that are using Salesforce Einstein Copilot, a majority (50%) are large (>1000 employees), 16% are small (<50 employees) and 29% are medium-sized.
Of all the customers that are using Salesforce Einstein Copilot, 26% are small (<$50M), 8% are medium-sized and 20% are large (>$1000M).