We have data on 67 companies that use 8x8 Contact Center. The companies using 8x8 Contact Center are most often found in United States and in the Information Technology and Services industry. 8x8 Contact Center is most often used by companies with >10000 employees and 200M-1000M dollars in revenue. Our data for 8x8 Contact Center usage goes back as far as 6 years and 3 months.
| Company | Wipro Ltd |
| Website | wipro.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Xylem Inc |
| Website | xylem.com |
| Country | United States |
| Revenue | 5B-10B |
| Company Size | >10000 |
| Company | Lever |
| Website | lever.co |
| Country | United States |
| Revenue | 100M-200M |
| Company Size | 500-1000 |
| Company | US LBM |
| Website | uslbm.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | >10000 |
| Company | Nutanix |
| Website | nutanix.com |
| Country | United States |
| Revenue | 1B-5B |
| Company Size | 5000-10000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, 8x8 Contact Center has a market share of about 0.1%. Other major and competing products in this category include:
8x8 Contact Center is a cloud-based customer service software that provides web, chat, SMS, social media and voice channels in one central platform. It connects to customers on the channel of their choice.
Looking at 8x8 Contact Center customers by industry, we find that Information Technology and Services (18%), Computer Software (13%) and Financial Services (8%) are the largest segments.
76% of 8x8 Contact Center customers are in United States.
Of all the customers that are using 8x8 Contact Center, 20% are small (<50 employees), 27% are medium-sized and 44% are large (>1000 employees).
Of all the customers that are using 8x8 Contact Center, 30% are small (<$50M), 11% are medium-sized and 20% are large (>$1000M).