Companies using Amazon Connect
We have data on 5,118 companies that use Amazon Connect. The companies using Amazon Connect are most often found in United States and in the Information Technology and Services industry. Amazon Connect is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for Amazon Connect usage goes back as far as 8 years and 6 months.
Who uses Amazon Connect?
| Company | GoDaddy Operating Company, LLC. |
| Website | godaddy.com |
| Country | United States |
| Revenue | 1B-5B |
| Company Size | 5000-10000 |
| Company | EPAM Systems Inc |
| Website | epam.com |
| Country | United States |
| Revenue | 1B-5B |
| Company Size | >10000 |
| Company | Globant |
| Website | globant.com |
| Country | Luxembourg |
| Revenue | 1B-5B |
| Company Size | >10000 |
| Company | SAP SE |
| Website | sap.com |
| Country | Germany |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| GoDaddy Operating Company, LLC. | godaddy.com | United States | 1B-5B | 5000-10000 |
| EPAM Systems Inc | epam.com | United States | 1B-5B | >10000 |
| Globant | globant.com | Luxembourg | 1B-5B | >10000 |
| SAP SE | sap.com | Germany | >10B | >10000 |
| Accenture PLC | accenture.com | Ireland | >10B | >10000 |
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Amazon Connect Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Amazon Connect has a market share of about 5.0%. Other major and competing products in this category include:
Contact Center Management
What is Amazon Connect?
Amazon Connect is a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost.
Top Industries that use Amazon Connect
Looking at Amazon Connect customers by industry, we find that Information Technology and Services (32%), Computer Software (10%) and Financial Services (6%) are the largest segments.
Top Countries that use Amazon Connect
56% of Amazon Connect customers are in United States, 6% are in United Kingdom, 6% are in India, 6% are in Canada and 6% are in Australia.
Distribution of companies that use Amazon Connect based on company size (Employees)
Of all the customers that are using Amazon Connect, 28% are small (<50 employees), 38% are medium-sized and 34% are large (>1000 employees).
Distribution of companies that use Amazon Connect based on company size (Revenue)
Of all the customers that are using Amazon Connect, a majority (50%) are small (<$50M), 16% are large (>$1000M) and 8% are medium-sized.
