We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Apptentive has a market share of about 0.1%. Other major and competing products in this category include:

Apptentive's mobile customer engagement software helps companies listen to, engage with, and retain their customers. Apptentive gives brands the opportunity to identify who to talk to, intelligently engage user segments, and mobilize customers to take action through in-app messages, surveys, and ratings prompts.

Top Industries that use Apptentive

Top Industries that use Apptentive

Looking at Apptentive customers by industry, we find that Information Technology and Services (16%) and Computer Software (13%) are the largest segments.

Top Countries that use Apptentive

Top Countries that use Apptentive

68% of Apptentive customers are in United States, 6% are in United Kingdom and 6% are in India.

Distribution of companies that use Apptentive based on company size (Employees)

Distribution of companies that use Apptentive based on company size (Employees)

Of all the customers that are using Apptentive, 12% are small (<50 employees), 31% are medium-sized and 45% are large (>1000 employees).

Distribution of companies that use Apptentive based on company size (Revenue)

Distribution of companies that use Apptentive based on company size (Revenue)

Of all the customers that are using Apptentive, 32% are small (<$50M), 0% are medium-sized and 11% are large (>$1000M).