We have data on 436 companies that use Astute Knowledge. The companies using Astute Knowledge are most often found in United States and in the Higher Education industry. Astute Knowledge is most often used by companies with >10000 employees and 10M-50M dollars in revenue. Our data for Astute Knowledge usage goes back as far as 8 years and 5 months.
| Company | University of Arizona |
| Website | arizona.edu |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | >10000 |
| Company | TOTVS |
| Website | totvs.com |
| Country | Brazil |
| Revenue | 1B-5B |
| Company Size | >10000 |
| Company | International Business Machines Corporation |
| Website | ibm.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Wipro Ltd |
| Website | wipro.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Amazon.com, Inc. |
| Website | amazon.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| University of Arizona | arizona.edu | United States | 200M-1000M | >10000 |
| TOTVS | totvs.com | Brazil | 1B-5B | >10000 |
| International Business Machines Corporation | ibm.com | United States | >10B | >10000 |
| Wipro Ltd | wipro.com | India | >10B | >10000 |
| Amazon.com, Inc. | amazon.com | United States | >10B | >10000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Astute Knowledge has a market share of about 0.1%. Other major and competing products in this category include:
Astute Knowledge management software puts the right answers at your fingertips. Give customers and service staff intelligent and accurate answers without needing to author a knowledgebase from scratch.
Looking at Astute Knowledge customers by industry, we find that Higher Education (6%) is the largest segment.
60% of Astute Knowledge customers are in United States, 9% are in United Kingdom and 6% are in Australia.
Of all the customers that are using Astute Knowledge, 21% are small (<50 employees), 27% are medium-sized and 49% are large (>1000 employees).
Of all the customers that are using Astute Knowledge, 39% are small (<$50M), 0% are medium-sized and 17% are large (>$1000M).