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Companies using Astute Knowledge

We have data on 436 companies that use Astute Knowledge. The companies using Astute Knowledge are most often found in United States and in the Higher Education industry. Astute Knowledge is most often used by companies with >10000 employees and 10M-50M dollars in revenue. Our data for Astute Knowledge usage goes back as far as 8 years and 5 months.

If you’re interested in the companies that use Astute Knowledge, you may want to check out Fullstory and Zendesk as well.

Who uses Astute Knowledge?

Some of the companies that use Astute Knowledge include:
Company University of Arizona
Website arizona.edu
Country United States
Revenue 200M-1000M
Company Size >10000
Company TOTVS
Website totvs.com
Country Brazil
Revenue 1B-5B
Company Size >10000
Company International Business Machines Corporation
Website ibm.com
Country United States
Revenue >10B
Company Size >10000
Company Wipro Ltd
Website wipro.com
Country India
Revenue >10B
Company Size >10000
Company Amazon.com, Inc.
Website amazon.com
Country United States
Revenue >10B
Company Size >10000

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Astute Knowledge Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Astute Knowledge has a market share of about 0.1%. Other major and competing products in this category include:

Astute Knowledge
Customer Service Management
Astute Knowledge market share in Customer Service Management is about 0.03%
436
Companies using Astute Knowledge
Customer Service Management
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    What is Astute Knowledge?

    Astute Knowledge management software puts the right answers at your fingertips. Give customers and service staff intelligent and accurate answers without needing to author a knowledgebase from scratch.

    Top Industries that use Astute Knowledge

    Looking at Astute Knowledge customers by industry, we find that Higher Education (6%) is the largest segment.

    Companies using Astute Knowledge - Distribution by industry

    Top Countries that use Astute Knowledge

    60% of Astute Knowledge customers are in United States, 9% are in United Kingdom and 6% are in Australia.

    Astute Knowledge customers by country

    Distribution of companies that use Astute Knowledge based on company size (Employees)

    Of all the customers that are using Astute Knowledge, 21% are small (<50 employees), 27% are medium-sized and 49% are large (>1000 employees).

    Companies using Astute Knowledge, by size (number of employees)

    Distribution of companies that use Astute Knowledge based on company size (Revenue)

    Of all the customers that are using Astute Knowledge, 39% are small (<$50M), 0% are medium-sized and 17% are large (>$1000M).

    Astute Knowledge clients - distribution by company revenue

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