We have data on 42 companies that use ChatBot. The companies using ChatBot are most often found in United States and in the Information Technology and Services industry. ChatBot is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for ChatBot usage goes back as far as 6 years and 5 months.
If you’re interested in the companies that use ChatBot, you may want to check out Smooch Technologies and Hubspot Live Chat as well.
| Company | Upwork |
| Website | upwork.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | Live Chat Inc |
| Website | livechatinc.com |
| Country | Poland |
| Revenue | 1M-10M |
| Company Size | 200-500 |
| Company | Eckoh |
| Website | eckoh.com |
| Country | United Kingdom |
| Revenue | 50M-100M |
| Company Size | 200-500 |
| Company | 1Cover Travel Insurance |
| Website | 1cover.com.au |
| Country | Australia |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | HighRadius |
| Website | highradius.com |
| Country | United States |
| Revenue | 1B-5B |
| Company Size | 1000-5000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Upwork | upwork.com | United States | 200M-1000M | 500-1000 |
| Live Chat Inc | livechatinc.com | Poland | 1M-10M | 200-500 |
| Eckoh | eckoh.com | United Kingdom | 50M-100M | 200-500 |
| 1Cover Travel Insurance | 1cover.com.au | Australia | 10M-50M | 50-200 |
| HighRadius | highradius.com | United States | 1B-5B | 1000-5000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including ChatBot Platforms. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the ChatBot Platforms category, ChatBot has a market share of about 0.1%. Other major and competing products in this category include:
ChatBot is a natural language understanding framework that provides business management services to create intelligent conversational and AI-powered chatbots that engage with customers and handle their inquiries without a human touch. It lets you create a variety of bots that can answer customer questions, automate lead generation, gather feedback or streamline the buying process.
Looking at ChatBot customers by industry, we find that Information Technology and Services (14%), Computer Software (10%) and Internet (10%) are the largest segments.
38% of ChatBot customers are in United States and 7% are in India.
Of all the customers that are using ChatBot, 26% are small (<50 employees), 32% are medium-sized and 22% are large (>1000 employees).
Of all the customers that are using ChatBot, 44% are small (<$50M), 10% are medium-sized and 10% are large (>$1000M).