Companies using Cisco Contact Center
We have data on 2,689 companies that use Cisco Contact Center. The companies using Cisco Contact Center are most often found in United States and in the Information Technology and Services industry. Cisco Contact Center is most often used by companies with >10000 employees and 200M-1000M dollars in revenue. Our data for Cisco Contact Center usage goes back as far as 3 years and 9 months.
Who uses Cisco Contact Center?
| Company | EPAM Systems Inc |
| Website | epam.com |
| Country | United States |
| Revenue | 1B-5B |
| Company Size | >10000 |
| Company | SAP SE |
| Website | sap.com |
| Country | Germany |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Cognizant Technology Solutions Corp |
| Website | cognizant.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Nu Skin Enterprises |
| Website | nuskin.com |
| Country | United States |
| Revenue | 1B-5B |
| Company Size | 1000-5000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| EPAM Systems Inc | epam.com | United States | 1B-5B | >10000 |
| SAP SE | sap.com | Germany | >10B | >10000 |
| Accenture PLC | accenture.com | Ireland | >10B | >10000 |
| Cognizant Technology Solutions Corp | cognizant.com | United States | >10B | >10000 |
| Nu Skin Enterprises | nuskin.com | United States | 1B-5B | 1000-5000 |
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Cisco Contact Center Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Cisco Contact Center has a market share of about 2.6%. Other major and competing products in this category include:
Contact Center Management
What is Cisco Contact Center?
Cisco Contact Center offers featured contact center solutions which provides AI-powered cognitive agent, customer experiences and an in-depth view of customer's journey. It is a customer service platform which provides open, flexible cloud architecture that allows customization and application integrations, seamless management and user experiences.
Top Industries that use Cisco Contact Center
Looking at Cisco Contact Center customers by industry, we find that Information Technology and Services (28%), Hospital & Health Care (7%), Telecommunications (5%) and Computer Software (5%) are the largest segments.
Top Countries that use Cisco Contact Center
60% of Cisco Contact Center customers are in United States.
Distribution of companies that use Cisco Contact Center based on company size (Employees)
Of all the customers that are using Cisco Contact Center, a majority (51%) are large (>1000 employees), 16% are small (<50 employees) and 33% are medium-sized.
Distribution of companies that use Cisco Contact Center based on company size (Revenue)
Of all the customers that are using Cisco Contact Center, 32% are small (<$50M), 8% are medium-sized and 21% are large (>$1000M).
