Companies using Cisco SMARTnet
We have data on 721 companies that use Cisco SMARTnet. The companies using Cisco SMARTnet are most often found in United States and in the Information Technology and Services industry. Cisco SMARTnet is most often used by companies with >10000 employees and 200M-1000M dollars in revenue. Our data for Cisco SMARTnet usage goes back as far as 9 years and 10 months.
Who uses Cisco SMARTnet?
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Cognizant Technology Solutions Corp |
| Website | cognizant.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Choice Hotels International |
| Website | choicehotels.com |
| Country | United States |
| Revenue | 1B-5B |
| Company Size | 1000-5000 |
| Company | SHI International Corp. |
| Website | shi.com |
| Country | United States |
| Revenue | >10B |
| Company Size | 5000-10000 |
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Accenture PLC | accenture.com | Ireland | >10B | >10000 |
| Cognizant Technology Solutions Corp | cognizant.com | United States | >10B | >10000 |
| Choice Hotels International | choicehotels.com | United States | 1B-5B | 1000-5000 |
| SHI International Corp. | shi.com | United States | >10B | 5000-10000 |
| Infosys Ltd | infosys.com | India | >10B | >10000 |
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Cisco SMARTnet Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Cisco SMARTnet has a market share of about 0.7%. Other major and competing products in this category include:
Contact Center Management
What is Cisco SMARTnet?
Cisco SMARTnet is a technical support service that gives IT technicians access to Ciscos engineers and their substantial resources. Ciscos SMARTnet provides a Technical Access Center (TAC), staffed by certified Cisco professionals with experience in diagnosing any issue. SMARTnet also gives IT technicians access to online troubleshooting tools, hardware replacement options, and online access to operating system updates.
Top Industries that use Cisco SMARTnet
Looking at Cisco SMARTnet customers by industry, we find that Information Technology and Services (32%) and Telecommunications (6%) are the largest segments.
Top Countries that use Cisco SMARTnet
76% of Cisco SMARTnet customers are in United States.
Distribution of companies that use Cisco SMARTnet based on company size (Employees)
Of all the customers that are using Cisco SMARTnet, a majority (53%) are large (>1000 employees), 15% are small (<50 employees) and 31% are medium-sized.
Distribution of companies that use Cisco SMARTnet based on company size (Revenue)
Of all the customers that are using Cisco SMARTnet, 28% are small (<$50M), 8% are medium-sized and 20% are large (>$1000M).
