Companies using Cisco Unified Customer Voice Portal
We have data on 144 companies that use Cisco Unified Customer Voice Portal. The companies using Cisco Unified Customer Voice Portal are most often found in United States and in the Information Technology and Services industry. Cisco Unified Customer Voice Portal is most often used by companies with >10000 employees and >10B dollars in revenue. Our data for Cisco Unified Customer Voice Portal usage goes back as far as 9 years and 10 months.
Who uses Cisco Unified Customer Voice Portal?
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Cognizant Technology Solutions Corp |
| Website | cognizant.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | HP Inc |
| Website | hp.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | International Business Machines Corporation |
| Website | ibm.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Accenture PLC | accenture.com | Ireland | >10B | >10000 |
| Cognizant Technology Solutions Corp | cognizant.com | United States | >10B | >10000 |
| Infosys Ltd | infosys.com | India | >10B | >10000 |
| HP Inc | hp.com | United States | >10B | >10000 |
| International Business Machines Corporation | ibm.com | United States | >10B | >10000 |
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Cisco Unified Customer Voice Portal Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Cisco Unified Customer Voice Portal has a market share of about 0.1%. Other major and competing products in this category include:
Contact Center Management
What is Cisco Unified Customer Voice Portal?
Cisco Unified Customer Voice Portal combines open-standards support for speech with intelligent application development and industry-best call control to deliver personalized self-service to callers-either as a standalone interactive-voice-response (IVR) system or transparently integrated with a contact center.
Top Industries that use Cisco Unified Customer Voice Portal
Looking at Cisco Unified Customer Voice Portal customers by industry, we find that Information Technology and Services (42%) and Telecommunications (10%) are the largest segments.
Top Countries that use Cisco Unified Customer Voice Portal
56% of Cisco Unified Customer Voice Portal customers are in United States, 7% are in India and 6% are in United Kingdom.
Distribution of companies that use Cisco Unified Customer Voice Portal based on company size (Employees)
Of all the customers that are using Cisco Unified Customer Voice Portal, a majority (51%) are large (>1000 employees), 13% are small (<50 employees) and 32% are medium-sized.
Distribution of companies that use Cisco Unified Customer Voice Portal based on company size (Revenue)
Of all the customers that are using Cisco Unified Customer Voice Portal, 29% are small (<$50M), 9% are medium-sized and 15% are large (>$1000M).
