We have data on 3,100 companies that use Comm100. The companies using Comm100 are most often found in United States and in the Retail industry. Comm100 is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Comm100 usage goes back as far as 5 years and 8 months.
| Company | Wipro Ltd |
| Website | wipro.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Hobby King |
| Website | hobbyking.com |
| Country | United States |
| Revenue | 1M-10M |
| Company Size | 500-1000 |
| Company | Maricopa Community Colleges |
| Website | maricopa.edu |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 5000-10000 |
| Company | Numo Manufacturing |
| Website | numomfg.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | San Jose State University |
| Website | sjsu.edu |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 1000-5000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Wipro Ltd | wipro.com | India | >10B | >10000 |
| Hobby King | hobbyking.com | United States | 1M-10M | 500-1000 |
| Maricopa Community Colleges | maricopa.edu | United States | 200M-1000M | 5000-10000 |
| Numo Manufacturing | numomfg.com | United States | 10M-50M | 50-200 |
| San Jose State University | sjsu.edu | United States | 200M-1000M | 1000-5000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Comm100 has a market share of about 0.2%. Other major and competing products in this category include:
Comm100 is an Omni-channel customer engagement platform designed for companies that helps customers to communicate through digital channels like chat, email, social media and texting. It has Live chat, Omnichannel and AI solutions that provide real-time, personalized conversations with the customers.
Looking at Comm100 customers by industry, we find that Retail (6%) and Information Technology and Services (6%) are the largest segments.
44% of Comm100 customers are in United States, 9% are in United Kingdom and 7% are in India.
Of all the customers that are using Comm100, a majority (75%) are small (<50 employees), 8% are large (>1000 employees) and 18% are medium-sized.
Of all the customers that are using Comm100, a majority (76%) are small (<$50M), 5% are large (>$1000M) and 5% are medium-sized.