We have data on 19 companies that use contactSPACE. The companies using contactSPACE are most often found in Australia and in the Nonprofit Organization Management industry. contactSPACE is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for contactSPACE usage goes back as far as 8 years and 6 months.
| Company | Tata Consultancy Services Ltd |
| Website | tcs.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | American Welding Society |
| Website | aws.org |
| Country | United States |
| Revenue | 50M-100M |
| Company Size | 50-200 |
| Company | contactSPACE |
| Website | contactspace.com |
| Country | Australia |
| Revenue | 1M-10M |
| Company Size | 50-200 |
| Company | Oxfam Aotearoa |
| Website | oxfam.org.nz |
| Country | New Zealand |
| Revenue | 1M-10M |
| Company Size | 10-50 |
| Company | Western Sydney University |
| Website | westernsydney.edu.au |
| Country | Australia |
| Revenue | 200M-1000M |
| Company Size | 1000-5000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Tata Consultancy Services Ltd | tcs.com | India | >10B | >10000 |
| American Welding Society | aws.org | United States | 50M-100M | 50-200 |
| contactSPACE | contactspace.com | Australia | 1M-10M | 50-200 |
| Oxfam Aotearoa | oxfam.org.nz | New Zealand | 1M-10M | 10-50 |
| Western Sydney University | westernsydney.edu.au | Australia | 200M-1000M | 1000-5000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, contactSPACE has a market share of about 0.1%. Other major and competing products in this category include:
contactSPACE is a cloud contact center software solution which offers customizable Call Guides, campaign creation tools, dashboards for performance monitoring, multiple dialing modes, contact filters, and more. The system's multichannel communication capabilities include phone, email, SMS, and live chat, and inbound, outbound, and blended initiatives are supported.
Looking at contactSPACE customers by industry, we find that Nonprofit Organization Management (22%), Marketing and Advertising (6%), Higher Education (6%), Individual & Family Services (6%) and Information Technology and Services (6%) are the largest segments.
48% of contactSPACE customers are in Australia, 11% are in United States and 6% are in Singapore.
Of all the customers that are using contactSPACE, 6% are small (<50 employees), 45% are medium-sized and 18% are large (>1000 employees).
Of all the customers that are using contactSPACE, 39% are small (<$50M), 11% are medium-sized and 11% are large (>$1000M).