Companies using Customer Care
We have data on 10 companies that use Customer Care. The companies using Customer Care are most often found in United States and in the Telecommunications industry. Customer Care is most often used by companies with >10000 employees and >10B dollars in revenue. Our data for Customer Care usage goes back as far as 8 years and 6 months.
Who uses Customer Care?
| Company | AT&T Inc |
| Website | att.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Verizon Communications Inc. |
| Website | verizon.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Atos |
| Website | atos.net |
| Country | France |
| Revenue | 200M-1000M |
| Company Size | >10000 |
| Company | Hollister Incorporated |
| Website | hollister.com |
| Country | United States |
| Revenue | 1B-5B |
| Company Size | 5000-10000 |
| Company | Anthem Blue Cross & Blue Shield |
| Website | anthem.com |
| Country | United States |
| Revenue | 50M-100M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| AT&T Inc | att.com | United States | >10B | >10000 |
| Verizon Communications Inc. | verizon.com | United States | >10B | >10000 |
| Atos | atos.net | France | 200M-1000M | >10000 |
| Hollister Incorporated | hollister.com | United States | 1B-5B | 5000-10000 |
| Anthem Blue Cross & Blue Shield | anthem.com | United States | 50M-100M | >10000 |
Target Customer Care customers to accomplish your sales and marketing goals.
Customer Care Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Customer Care has a market share of about 0.1%. Other major and competing products in this category include:
Contact Center Management
What is Customer Care?
Customer Care provide exceptional customer care helps you build relationships that improve satisfaction, nurture loyalty, and spur revenue growth. Let Convergys help you deliver a personalized, multichannel customer experience that meets your customer care and business goals while lowering your service costs.
Top Industries that use Customer Care
Looking at Customer Care customers by industry, we find that Telecommunications (11%) and Information Technology and Services (11%) are the largest segments.
Top Countries that use Customer Care
73% of Customer Care customers are in United States.
Distribution of companies that use Customer Care based on company size (Employees)
Of all the customers that are using Customer Care, a majority (66%) are large (>1000 employees), 0% are small (<50 employees) and 13% are medium-sized.
Distribution of companies that use Customer Care based on company size (Revenue)
Of all the customers that are using Customer Care, 0% are small (<$50M), 12% are medium-sized and 12% are large (>$1000M).
