We have data on 239 companies that use Desku. The companies using Desku are most often found in Czech Republic and in the Information Technology and Services industry. Desku is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Desku usage goes back as far as 1 years and 7 months.
| Company | Udemy |
| Website | udemy.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 1000-5000 |
| Company | Fujitsu Ltd |
| Website | fujitsu.com |
| Country | Japan |
| Revenue | >10B |
| Company Size | >10000 |
| Company | PricewaterhouseCoopers International Limited |
| Website | pwc.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | CGI Inc |
| Website | cgi.com |
| Country | Canada |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Randstad N.V. |
| Website | randstad.com |
| Country | Netherlands |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Udemy | udemy.com | United States | 200M-1000M | 1000-5000 |
| Fujitsu Ltd | fujitsu.com | Japan | >10B | >10000 |
| PricewaterhouseCoopers International Limited | pwc.com | United States | >10B | >10000 |
| CGI Inc | cgi.com | Canada | >10B | >10000 |
| Randstad N.V. | randstad.com | Netherlands | >10B | >10000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Desku has a market share of about 0.1%. Other major and competing products in this category include:
Desku (desku.io) is an AI (Artificial Intelligence)-powered customer support software for e-commerce and SaaS (Software as a Service). It is used to increase company's lead conversion, increase user experiences, automate support and boost the revenue. It supports company through its entire customer journey i.e., from pre-sales to order inquiries, to customer advocacy.
Looking at Desku customers by industry, we find that Information Technology and Services (24%) is the largest segment.
41% of Desku customers are in Czech Republic, 19% are in Poland and 8% are in United States.
Of all the customers that are using Desku, 30% are small (<50 employees), 35% are medium-sized and 32% are large (>1000 employees).
Of all the customers that are using Desku, a majority (50%) are small (<$50M), 15% are large (>$1000M) and 0% are medium-sized.