We have data on 257 companies that use Document360. The companies using Document360 are most often found in United States and in the Computer Software industry. Document360 is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Document360 usage goes back as far as 1 years and 7 months.
| Company | Upwork |
| Website | upwork.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | Amazon.com, Inc. |
| Website | amazon.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Axonius |
| Website | axonius.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | Nomadix |
| Website | nomadix.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | Tata Consultancy Services Ltd |
| Website | tcs.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Upwork | upwork.com | United States | 200M-1000M | 500-1000 |
| Amazon.com, Inc. | amazon.com | United States | >10B | >10000 |
| Axonius | axonius.com | United States | 200M-1000M | 500-1000 |
| Nomadix | nomadix.com | United States | 10M-50M | 50-200 |
| Tata Consultancy Services Ltd | tcs.com | India | >10B | >10000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Document360 has a market share of about 0.1%. Other major and competing products in this category include:
Document360 is an AI-powered knowledge base for customers and teams. It is a self-service platform to build, share and manage knowledge base, product documentation, manuals, SOPs (Standard Operating Procedure) and Wikis. Some of its featrues icnlude advanced search, difference viewer, localization, article lifecycle, tag manager and more.
Looking at Document360 customers by industry, we find that Computer Software (29%), Information Technology and Services (14%) and Internet (6%) are the largest segments.
58% of Document360 customers are in United States.
Of all the customers that are using Document360, a majority (50%) are medium-sized, 20% are large ( >1000 employees) and 27 are small (<50 employees).
Of all the customers that are using Document360, 47% are small (<$50M), 25% are medium-sized and 14% are large (>$1000M).