We have data on 120 companies that use ECi e-automate. The companies using ECi e-automate are most often found in United States and in the Information Technology and Services industry. ECi e-automate is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for ECi e-automate usage goes back as far as 8 years and 6 months.
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >10B |
| Company Size | >10000 |
| Company | International Business Machines Corporation |
| Website | ibm.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Insight Enterprises Inc |
| Website | insight.com |
| Country | United States |
| Revenue | 5B-10B |
| Company Size | >10000 |
| Company | Sage Group |
| Website | sage.com |
| Country | United Kingdom |
| Revenue | 10M-50M |
| Company Size | >10000 |
| Company | Silicon Valley Bank |
| Website | svb.com |
| Country | United States |
| Revenue | 5B-10B |
| Company Size | 5000-10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Accenture PLC | accenture.com | Ireland | >10B | >10000 |
| International Business Machines Corporation | ibm.com | United States | >10B | >10000 |
| Insight Enterprises Inc | insight.com | United States | 5B-10B | >10000 |
| Sage Group | sage.com | United Kingdom | 10M-50M | >10000 |
| Silicon Valley Bank | svb.com | United States | 5B-10B | 5000-10000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, ECi e-automate has a market share of about 0.1%. Other major and competing products in this category include:
ECi e-automate is a cloud-based ERP software for service-centric companies (Field & IT services) which can simplify and centralize your complex business processes. With automated alerts, data mining tools, data import utilities, and a step-by-step help standard, e-automate seamlessly integrates all your business functions into one easy-to-use interface. Errors and redundant tasks are reduced, allowing you and your team to focus less on everyday functions and more on profitable growth.
Looking at ECi e-automate customers by industry, we find that Information Technology and Services (17%), Computer Software (17%) and Business Supplies and Equipment (8%) are the largest segments.
68% of ECi e-automate customers are in United States and 8% are in Netherlands.
Of all the customers that are using ECi e-automate, 41% are small (<50 employees), 34% are medium-sized and 19% are large (>1000 employees).
Of all the customers that are using ECi e-automate, a majority (65%) are small (<$50M), 8% are large (>$1000M) and 0% are medium-sized.