We have data on 227 companies that use freshcaller. The companies using freshcaller are most often found in United States and in the Information Technology and Services industry. freshcaller is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for freshcaller usage goes back as far as 5 years and 9 months.
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Wipro Ltd |
| Website | wipro.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Zwift |
| Website | zwift.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | MarketWise |
| Website | marketwise.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | TUI Group |
| Website | tuigroup.com |
| Country | Germany |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Accenture PLC | accenture.com | Ireland | >10B | >10000 |
| Wipro Ltd | wipro.com | India | >10B | >10000 |
| Zwift | zwift.com | United States | 200M-1000M | 500-1000 |
| MarketWise | marketwise.com | United States | 200M-1000M | 500-1000 |
| TUI Group | tuigroup.com | Germany | >10B | >10000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, freshcaller has a market share of about 0.1%. Other major and competing products in this category include:
Freshcaller is a modern Phone System designed for sales and support teams that provides plug-and-play cloud-based PBX which helps businesses to converse and collaborate with their customers globally without the complexity of hardware. It provides features such as inbound routing engine with IVRs, voicebots, voice AI engine, smart escalations and offers virtual phone numbers.
Looking at freshcaller customers by industry, we find that Information Technology and Services (20%), Computer Software (8%) and Financial Services (6%) are the largest segments.
39% of freshcaller customers are in United States, 8% are in United Kingdom and 7% are in Canada.
Of all the customers that are using freshcaller, 28% are small (<50 employees), 46% are medium-sized and 22% are large (>1000 employees).
Of all the customers that are using freshcaller, a majority (59%) are small (<$50M), 14% are large (>$1000M) and 18% are medium-sized.