Companies using Genesys CIM Platform
We have data on 85 companies that use Genesys CIM Platform. The companies using Genesys CIM Platform are most often found in United States and in the Information Technology and Services industry. Genesys CIM Platform is most often used by companies with >10000 employees and >10B dollars in revenue. Our data for Genesys CIM Platform usage goes back as far as 10 years and 5 months.
Who uses Genesys CIM Platform?
| Company | Cognizant Technology Solutions Corp |
| Website | cognizant.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | International Business Machines Corporation |
| Website | ibm.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Wipro Ltd |
| Website | wipro.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | CGI Inc |
| Website | cgi.com |
| Country | Canada |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Cognizant Technology Solutions Corp | cognizant.com | United States | >10B | >10000 |
| Infosys Ltd | infosys.com | India | >10B | >10000 |
| International Business Machines Corporation | ibm.com | United States | >10B | >10000 |
| Wipro Ltd | wipro.com | India | >10B | >10000 |
| CGI Inc | cgi.com | Canada | >10B | >10000 |
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Genesys CIM Platform Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Genesys CIM Platform has a market share of about 0.1%. Other major and competing products in this category include:
Contact Center Management
What is Genesys CIM Platform?
Genesys CIM Platform. The next generation of a powerful, proven single platform for deploying and managing inbound and outbound interaction processing. It captures, processes, routes, and reports the entire life cycle of any customer-interaction or activity type in any contact-center environment.
Top Industries that use Genesys CIM Platform
Looking at Genesys CIM Platform customers by industry, we find that Information Technology and Services (34%), Telecommunications (15%) and Banking (8%) are the largest segments.
Top Countries that use Genesys CIM Platform
52% of Genesys CIM Platform customers are in United States, 8% are in United Kingdom and 7% are in India.
Distribution of companies that use Genesys CIM Platform based on company size (Employees)
Of all the customers that are using Genesys CIM Platform, a majority (66%) are large (>1000 employees), 13% are small (<50 employees) and 12% are medium-sized.
Distribution of companies that use Genesys CIM Platform based on company size (Revenue)
Of all the customers that are using Genesys CIM Platform, 22% are small (<$50M), 0% are medium-sized and 14% are large (>$1000M).
