Companies using Genesys DX
We have data on 88 companies that use Genesys DX. The companies using Genesys DX are most often found in United States and in the Information Technology and Services industry. Genesys DX is most often used by companies with >10000 employees and >10B dollars in revenue. Our data for Genesys DX usage goes back as far as 3 years and 7 months.
If you’re interested in the companies that use Genesys DX, you may want to check out Smooch Technologies and Hubspot Live Chat as well.
Who uses Genesys DX?
| Company | SAP SE |
| Website | sap.com |
| Country | Germany |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Cognizant Technology Solutions Corp |
| Website | cognizant.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Paysafe |
| Website | paysafe.com |
| Country | United Kingdom |
| Revenue | 1B-5B |
| Company Size | 1000-5000 |
| Company | CGI Inc |
| Website | cgi.com |
| Country | Canada |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| SAP SE | sap.com | Germany | >10B | >10000 |
| Accenture PLC | accenture.com | Ireland | >10B | >10000 |
| Cognizant Technology Solutions Corp | cognizant.com | United States | >10B | >10000 |
| Paysafe | paysafe.com | United Kingdom | 1B-5B | 1000-5000 |
| CGI Inc | cgi.com | Canada | >10B | >10000 |
Target Genesys DX customers to accomplish your sales and marketing goals.
Genesys DX Market Share and Competitors in ChatBot Platforms
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including ChatBot Platforms. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the ChatBot Platforms category, Genesys DX has a market share of about 0.1%. Other major and competing products in this category include:
ChatBot Platforms
What is Genesys DX?
Genesys DX (formerly Bold360) is an AI (Artificial Intelligence) powered chat software that provides integrated live agent and chatbot digital customer engagement solution and natural language processing.
Top Industries that use Genesys DX
Looking at Genesys DX customers by industry, we find that Information Technology and Services (21%), Telecommunications (7%) and Computer Software (7%) are the largest segments.
Top Countries that use Genesys DX
48% of Genesys DX customers are in United States, 11% are in United Kingdom, 10% are in Canada and 7% are in India.
Distribution of companies that use Genesys DX based on company size (Employees)
Of all the customers that are using Genesys DX, a majority (54%) are large (>1000 employees), 15% are small (<50 employees) and 21% are medium-sized.
Distribution of companies that use Genesys DX based on company size (Revenue)
Of all the customers that are using Genesys DX, 31% are small (<$50M), 0% are medium-sized and 14% are large (>$1000M).
