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Companies using Hotline

We have data on 56 companies that use Hotline. The companies using Hotline are most often found in United States and in the Information Technology and Services industry. Hotline is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Hotline usage goes back as far as 8 years and 8 months.

If you’re interested in the companies that use Hotline, you may want to check out Fullstory and Zendesk as well.

Who uses Hotline?

Some of the companies that use Hotline include:
Company Groundswell Group
Website groundswellgroup.ca
Country Canada
Revenue 50M-100M
Company Size 50-200
Company Freshworks
Website freshworks.nl
Country Netherlands
Revenue 200M-1000M
Company Size 1000-5000
Company Overseas Examinations Commission
Website freshdesk.com
Country United States
Revenue 200M-1000M
Company Size 50-200
Company Agira Technologies
Website agiratech.com
Country United States
Revenue 50M-100M
Company Size 50-200
Company i4 Asia Incorporated
Website i4asiacorp.com
Country Philippines
Revenue 1M-10M
Company Size 50-200

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Hotline Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Hotline has a market share of about 0.1%. Other major and competing products in this category include:

Hotline
Customer Service Management
Hotline market share in Customer Service Management is about 0.0%
56
Companies using Hotline
Customer Service Management
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    What is Hotline?

    Hotline is an in-app customer support and engagement solution for mobile apps, with in-app chat, native FAQs and marketing campaigns.

    Top Industries that use Hotline

    Looking at Hotline customers by industry, we find that Information Technology and Services (20%), Internet (13%) and Computer Software (11%) are the largest segments.

    Companies using Hotline - Distribution by industry

    Top Countries that use Hotline

    23% of Hotline customers are in United States, 11% are in India, 7% are in United Kingdom, 6% are in Canada and 6% are in Australia.

    Hotline customers by country

    Distribution of companies that use Hotline based on company size (Employees)

    Of all the customers that are using Hotline, 49% are small (<50 employees), 21% are medium-sized and 17% are large (>1000 employees).

    Companies using Hotline, by size (number of employees)

    Distribution of companies that use Hotline based on company size (Revenue)

    Of all the customers that are using Hotline, a majority (60%) are small (<$50M), 13% are large (>$1000M) and 6% are medium-sized.

    Hotline clients - distribution by company revenue

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