Companies using inContact
We have data on 2,427 companies that use inContact. The companies using inContact are most often found in United States and in the Information Technology and Services industry. inContact is most often used by companies with 1000-5000 employees and 10M-50M dollars in revenue. Our data for inContact usage goes back as far as 10 years and 5 months.
Who uses inContact?
| Company | Pure Storage |
| Website | purestorage.com |
| Country | United States |
| Revenue | 1B-5B |
| Company Size | 5000-10000 |
| Company | Earnest |
| Website | earnest.com |
| Country | United States |
| Revenue | 50M-100M |
| Company Size | 200-500 |
| Company | Earnest Operations LLC |
| Website | meetearnest.com |
| Country | United States |
| Revenue | 1M-10M |
| Company Size | 200-500 |
| Company | Vivid Seats |
| Website | vividseats.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Pure Storage | purestorage.com | United States | 1B-5B | 5000-10000 |
| Earnest | earnest.com | United States | 50M-100M | 200-500 |
| Earnest Operations LLC | meetearnest.com | United States | 1M-10M | 200-500 |
| Vivid Seats | vividseats.com | United States | 200M-1000M | 500-1000 |
| Accenture PLC | accenture.com | Ireland | >10B | >10000 |
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inContact Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, inContact has a market share of about 2.4%. Other major and competing products in this category include:
Contact Center Management
What is inContact?
inContact, Inc. is a provider of on-demand contact center software. The inContact platform has grown from an Automated Call Distributor (ACD) with skills-based routing, Computer Telephony Integration (CTI) and Interactive Voice Response (IVR) with speech recognition, to include an online hiring systems, an eLearning and communications application, workforce management functionality, and a customer feedback and survey systems.
Top Industries that use inContact
Looking at inContact customers by industry, we find that Information Technology and Services (19%), Computer Software (7%), Hospital & Health Care (7%) and Financial Services (7%) are the largest segments.
Top Countries that use inContact
77% of inContact customers are in United States.
Distribution of companies that use inContact based on company size (Employees)
Of all the customers that are using inContact, 19% are small (<50 employees), 39% are medium-sized and 42% are large (>1000 employees).
Distribution of companies that use inContact based on company size (Revenue)
Of all the customers that are using inContact, 36% are small (<$50M), 18% are medium-sized and 19% are large (>$1000M).
