Companies using Interactive Intelligence Customer Interaction Center (CIC)
We have data on 216 companies that use Interactive Intelligence Customer Interaction Center (CIC). The companies using Interactive Intelligence Customer Interaction Center (CIC) are most often found in United States and in the Information Technology and Services industry. Interactive Intelligence Customer Interaction Center (CIC) is most often used by companies with >10000 employees and 200M-1000M dollars in revenue. Our data for Interactive Intelligence Customer Interaction Center (CIC) usage goes back as far as 10 years and 5 months.
Who uses Interactive Intelligence Customer Interaction Center (CIC)?
| Company | Cognizant Technology Solutions Corp |
| Website | cognizant.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | HP Inc |
| Website | hp.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Nelnet |
| Website | nelnet.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 5000-10000 |
| Company | Stone Point Capital LLC |
| Website | corelogic.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 50-200 |
| Company | PostNL |
| Website | postnl.nl |
| Country | Netherlands |
| Revenue | 1B-5B |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Cognizant Technology Solutions Corp | cognizant.com | United States | >10B | >10000 |
| HP Inc | hp.com | United States | >10B | >10000 |
| Nelnet | nelnet.com | United States | 200M-1000M | 5000-10000 |
| Stone Point Capital LLC | corelogic.com | United States | 200M-1000M | 50-200 |
| PostNL | postnl.nl | Netherlands | 1B-5B | >10000 |
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Interactive Intelligence Customer Interaction Center (CIC) Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Interactive Intelligence Customer Interaction Center (CIC) has a market share of about 0.2%. Other major and competing products in this category include:
Contact Center Management
What is Interactive Intelligence Customer Interaction Center (CIC)?
Customer Interaction Center (CIC) from Interactive Intelligence is an IP communications platform and pre-integrated application suite developed specifically for the demands of today's multi-channel contact center.
Top Industries that use Interactive Intelligence Customer Interaction Center (CIC)
Looking at Interactive Intelligence Customer Interaction Center (CIC) customers by industry, we find that Information Technology and Services (19%), Financial Services (8%), Telecommunications (7%), Hospital & Health Care (6%) and Computer Software (6%) are the largest segments.
Top Countries that use Interactive Intelligence Customer Interaction Center (CIC)
66% of Interactive Intelligence Customer Interaction Center (CIC) customers are in United States.
Distribution of companies that use Interactive Intelligence Customer Interaction Center (CIC) based on company size (Employees)
Of all the customers that are using Interactive Intelligence Customer Interaction Center (CIC), a majority (53%) are large (>1000 employees), 15% are small (<50 employees) and 29% are medium-sized.
Distribution of companies that use Interactive Intelligence Customer Interaction Center (CIC) based on company size (Revenue)
Of all the customers that are using Interactive Intelligence Customer Interaction Center (CIC), 28% are small (<$50M), 7% are medium-sized and 25% are large (>$1000M).
