Companies using Intradiem
We have data on 196 companies that use Intradiem. The companies using Intradiem are most often found in United States and in the Information Technology and Services industry. Intradiem is most often used by companies with >10000 employees and >10B dollars in revenue. Our data for Intradiem usage goes back as far as 2 years and 5 months.
Who uses Intradiem?
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | International Business Machines Corporation |
| Website | ibm.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Wipro Ltd |
| Website | wipro.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | American Automobile Association |
| Website | aaa.com |
| Country | United States |
| Revenue | >10B |
| Company Size | 5000-10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Accenture PLC | accenture.com | Ireland | >10B | >10000 |
| Infosys Ltd | infosys.com | India | >10B | >10000 |
| International Business Machines Corporation | ibm.com | United States | >10B | >10000 |
| Wipro Ltd | wipro.com | India | >10B | >10000 |
| American Automobile Association | aaa.com | United States | >10B | 5000-10000 |
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Intradiem Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Intradiem has a market share of about 0.2%. Other major and competing products in this category include:
Contact Center Management
What is Intradiem?
Intradiem is a people-first customer service solution that uncovers untapped capacity in contact center and reallocates that to support customer service teams. It integrates with ACD (Automatic Call Distribution), WFM (workforce management) and other systems to support in-center and remote customer service teams.
Top Industries that use Intradiem
Looking at Intradiem customers by industry, we find that Information Technology and Services (10%), Computer Software (7%), Insurance (6%), Banking (6%), Internet (6%) and Financial Services (6%) are the largest segments.
Top Countries that use Intradiem
60% of Intradiem customers are in United States and 9% are in United Kingdom.
Distribution of companies that use Intradiem based on company size (Employees)
Of all the customers that are using Intradiem, a majority (51%) are large (>1000 employees), 33% are small (<50 employees) and 11% are medium-sized.
Distribution of companies that use Intradiem based on company size (Revenue)
Of all the customers that are using Intradiem, 38% are small (<$50M), 0% are medium-sized and 11% are large (>$1000M).
