Companies using Jacada
We have data on 293 companies that use Jacada. The companies using Jacada are most often found in United States and in the Information Technology and Services industry. Jacada is most often used by companies with >10000 employees and >10B dollars in revenue. Our data for Jacada usage goes back as far as 10 years and 6 months.
Who uses Jacada?
| Company | Cognizant Technology Solutions Corp |
| Website | cognizant.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | HP Inc |
| Website | hp.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | International Business Machines Corporation |
| Website | ibm.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Wipro Ltd |
| Website | wipro.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Cognizant Technology Solutions Corp | cognizant.com | United States | >10B | >10000 |
| Infosys Ltd | infosys.com | India | >10B | >10000 |
| HP Inc | hp.com | United States | >10B | >10000 |
| International Business Machines Corporation | ibm.com | United States | >10B | >10000 |
| Wipro Ltd | wipro.com | India | >10B | >10000 |
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Jacada Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Jacada has a market share of about 0.3%. Other major and competing products in this category include:
Contact Center Management
What is Jacada?
Jacada is a software and services company which provides unified desktop and process optimization products for customer service and support. Jacada enables organizations to deliver effortless customer self service and agent assisted interactions by implementing cutting edge mobile, smart device and web based visual IVR solutions, as well as optimized agent desktops and business process optimization tools.
Top Industries that use Jacada
Looking at Jacada customers by industry, we find that Information Technology and Services (22%), Insurance (9%), Financial Services (7%), Computer Software (5%) and Telecommunications (5%) are the largest segments.
Top Countries that use Jacada
61% of Jacada customers are in United States and 6% are in United Kingdom.
Distribution of companies that use Jacada based on company size (Employees)
Of all the customers that are using Jacada, a majority (55%) are large (>1000 employees), 19% are small (<50 employees) and 22% are medium-sized.
Distribution of companies that use Jacada based on company size (Revenue)
Of all the customers that are using Jacada, 31% are small (<$50M), 0% are medium-sized and 21% are large (>$1000M).
