Companies using Jivochat
We have data on 51,591 companies that use Jivochat. The companies using Jivochat are most often found in Russian Federation and in the Retail industry. Jivochat is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Jivochat usage goes back as far as 5 years and 8 months.
Who uses Jivochat?
| Company | Upwork |
| Website | upwork.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | Rockwool |
| Website | rockwool.com |
| Country | Denmark |
| Revenue | 1B-5B |
| Company Size | >10000 |
| Company | АТС |
| Website | call-center.su |
| Country | United States |
| Revenue | 1M-10M |
| Company Size | 1-10 |
| Company | HCL Technologies Ltd |
| Website | hcltech.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Rede Condor |
| Website | condor.com.br |
| Country | Brazil |
| Revenue | 200M-1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Upwork | upwork.com | United States | 200M-1000M | 500-1000 |
| Rockwool | rockwool.com | Denmark | 1B-5B | >10000 |
| АТС | call-center.su | United States | 1M-10M | 1-10 |
| HCL Technologies Ltd | hcltech.com | India | >10B | >10000 |
| Rede Condor | condor.com.br | Brazil | 200M-1000M | >10000 |
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Jivochat Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Jivochat has a market share of about 3.5%. Other major and competing products in this category include:
Customer Service Management
What is Jivochat?
Jivochat is an all-in-one business messenger that allows teams to communicate to customers globally though live chat, phone, email and social. The team agent receives all chats, emails and calls in a single application called Jivo app, which reduces the time consumption of fumbling between different windows and it also integrates with other existing services such as slack, pipedrive, wordpress, shopify etc.
Top Industries that use Jivochat
Looking at Jivochat customers by industry, we find that Retail (13%) is the largest segment.
Top Countries that use Jivochat
24% of Jivochat customers are in Russian Federation, 21% are in Brazil and 13% are in United States.
Distribution of companies that use Jivochat based on company size (Employees)
Of all the customers that are using Jivochat, a majority (86%) are small (<50 employees), 3% are large (>1000 employees) and 12% are medium-sized.
Distribution of companies that use Jivochat based on company size (Revenue)
Of all the customers that are using Jivochat, a majority (72%) are small (<$50M), 0% are large (>$1000M) and 6% are medium-sized.
