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Companies using Kayako

We have data on 2,053 companies that use Kayako. The companies using Kayako are most often found in United States and in the Information Technology and Services industry. Kayako is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Kayako usage goes back as far as 10 years and 4 months.

If you’re interested in the companies that use Kayako, you may want to check out Fullstory and Zendesk as well.

Who uses Kayako?

Some of the companies that use Kayako include:
Company EPAM Systems Inc
Website epam.com
Country United States
Revenue 1B-5B
Company Size >10000
Company The Connor Group
Website connorgroup.com
Country United States
Revenue 1M-10M
Company Size 200-500
Company Accenture PLC
Website accenture.com
Country Ireland
Revenue >10B
Company Size >10000
Company MyTrendyPhone
Website mytrendyphone.eu
Country Denmark
Revenue 10M-50M
Company Size 50-200
Company Informatica
Website informatica.com
Country United States
Revenue 1B-5B
Company Size 5000-10000

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Kayako Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Kayako has a market share of about 0.1%. Other major and competing products in this category include:

Kayako
Customer Service Management
Kayako market share in Customer Service Management is about 0.14%
2,053
Companies using Kayako
Customer Service Management
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    What is Kayako?

    Kayako is a software development company. The company develops a cloud-based customer service platform and on-premises help desk and customer support software.

    Top Industries that use Kayako

    Looking at Kayako customers by industry, we find that Information Technology and Services (22%), Computer Software (12%) and Internet (6%) are the largest segments.

    Companies using Kayako - Distribution by industry

    Top Countries that use Kayako

    46% of Kayako customers are in United States, 8% are in United Kingdom and 5% are in India.

    Kayako customers by country

    Distribution of companies that use Kayako based on company size (Employees)

    Of all the customers that are using Kayako, 40% are small (<50 employees), 39% are medium-sized and 20% are large (>1000 employees).

    Companies using Kayako, by size (number of employees)

    Distribution of companies that use Kayako based on company size (Revenue)

    Of all the customers that are using Kayako, a majority (65%) are small (<$50M), 11% are large (>$1000M) and 16% are medium-sized.

    Kayako clients - distribution by company revenue

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