We have data on 59,803 companies that use LiveChat. The companies using LiveChat are most often found in United States and in the Retail industry. LiveChat is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for LiveChat usage goes back as far as 8 years and 9 months.
| Company | Veracity Insurance Solutions, LLC |
| Website | veracityinsurance.com |
| Country | United States |
| Revenue | 100M-200M |
| Company Size | 50-200 |
| Company | Headout |
| Website | headout.com |
| Country | United States |
| Revenue | 100M-200M |
| Company Size | 500-1000 |
| Company | Replicon |
| Website | replicon.com |
| Country | Canada |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | Mark43 |
| Website | mark43.com |
| Country | United States |
| Revenue | 100M-200M |
| Company Size | 200-500 |
| Company | Frontline Education |
| Website | frontlineeducation.com |
| Country | United States |
| Revenue | 1M-10M |
| Company Size | 500-1000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Veracity Insurance Solutions, LLC | veracityinsurance.com | United States | 100M-200M | 50-200 |
| Headout | headout.com | United States | 100M-200M | 500-1000 |
| Replicon | replicon.com | Canada | 200M-1000M | 500-1000 |
| Mark43 | mark43.com | United States | 100M-200M | 200-500 |
| Frontline Education | frontlineeducation.com | United States | 1M-10M | 500-1000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, LiveChat has a market share of about 4.0%. Other major and competing products in this category include:
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
Looking at LiveChat customers by industry, we find that Retail (7%) is the largest segment.
41% of LiveChat customers are in United States and 10% are in United Kingdom.
Of all the customers that are using LiveChat, a majority (79%) are small (<50 employees), 5% are large (>1000 employees) and 16% are medium-sized.
Of all the customers that are using LiveChat, a majority (79%) are small (<$50M), 0% are large (>$1000M) and 0% are medium-sized.