Companies using LiveLOOK
We have data on 46 companies that use LiveLOOK. The companies using LiveLOOK are most often found in United States and in the Financial Services industry. LiveLOOK is most often used by companies with >10000 employees and >10B dollars in revenue. Our data for LiveLOOK usage goes back as far as 8 years and 5 months.
Who uses LiveLOOK?
| Company | Capital One Financial Corporation |
| Website | capitalone.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Randstad N.V. |
| Website | randstad.com |
| Country | Netherlands |
| Revenue | >10B |
| Company Size | >10000 |
| Company | The Hartford Financial Services Group, Inc. |
| Website | thehartford.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | PNC Financial Services Group, Inc. |
| Website | pnc.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | JPMorgan Chase & Co. |
| Website | jpmorganchase.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Capital One Financial Corporation | capitalone.com | United States | >10B | >10000 |
| Randstad N.V. | randstad.com | Netherlands | >10B | >10000 |
| The Hartford Financial Services Group, Inc. | thehartford.com | United States | >10B | >10000 |
| PNC Financial Services Group, Inc. | pnc.com | United States | >10B | >10000 |
| JPMorgan Chase & Co. | jpmorganchase.com | United States | >10B | >10000 |
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LiveLOOK Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, LiveLOOK has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service Management
What is LiveLOOK?
LiveLOOK is a leading provider of cloud-based, real-time visual collaboration with innovative technology for co-browsing and screen sharing that improves the quality of customer interactions. LiveLOOK's co-browse technology enables customer service and sales agents to collaborate and visually guide consumers through web and mobile environments to resolve issues effectively and improve quality of buying decisions.
Top Industries that use LiveLOOK
Looking at LiveLOOK customers by industry, we find that Financial Services (11%), Retail (9%), Information Technology and Services (9%) and Banking (7%) are the largest segments.
Top Countries that use LiveLOOK
77% of LiveLOOK customers are in United States.
Distribution of companies that use LiveLOOK based on company size (Employees)
Of all the customers that are using LiveLOOK, 22% are small (<50 employees), 19% are medium-sized and 41% are large (>1000 employees).
Distribution of companies that use LiveLOOK based on company size (Revenue)
Of all the customers that are using LiveLOOK, 27% are small (<$50M), 6% are medium-sized and 12% are large (>$1000M).
