Companies using Mitel Contact Center Solutions
We have data on 230 companies that use Mitel Contact Center Solutions. The companies using Mitel Contact Center Solutions are most often found in United States and in the Information Technology and Services industry. Mitel Contact Center Solutions is most often used by companies with 1000-5000 employees and 10M-50M dollars in revenue. Our data for Mitel Contact Center Solutions usage goes back as far as 10 years and 5 months.
Who uses Mitel Contact Center Solutions?
| Company | Wipro Ltd |
| Website | wipro.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Insight Enterprises Inc |
| Website | insight.com |
| Country | United States |
| Revenue | 5B-10B |
| Company Size | >10000 |
| Company | SpectraLink |
| Website | spectralink.com |
| Country | United States |
| Revenue | 50M-100M |
| Company Size | 500-1000 |
| Company | HCL Infosystems Ltd. |
| Website | hclinfosystems.com |
| Country | India |
| Revenue | 200M-1000M |
| Company Size | >10000 |
| Company | Inspirato |
| Website | inspirato.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 200-500 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Wipro Ltd | wipro.com | India | >10B | >10000 |
| Insight Enterprises Inc | insight.com | United States | 5B-10B | >10000 |
| SpectraLink | spectralink.com | United States | 50M-100M | 500-1000 |
| HCL Infosystems Ltd. | hclinfosystems.com | India | 200M-1000M | >10000 |
| Inspirato | inspirato.com | United States | 200M-1000M | 200-500 |
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Mitel Contact Center Solutions Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Mitel Contact Center Solutions has a market share of about 0.2%. Other major and competing products in this category include:
Contact Center Management
What is Mitel Contact Center Solutions?
MiContact Center Enterprise Edition, designed for the MiVoice Business platform, is ideal for sophisticated contact centers of all sizes. From small, single sites to distributed, multisite, virtual contact centers, it seamlessly scales to address any need. Designed to ensure business continuity, it is a robust, resilient and highly available solution. It delivers extensive custom reporting, sophisticated voice and multimedia workflow routing, highly customized interactive voice response (IVR), and easily customized integrations for customer relationship management (CRM) and workforce management (WFM).
Top Industries that use Mitel Contact Center Solutions
Looking at Mitel Contact Center Solutions customers by industry, we find that Information Technology and Services (21%), Telecommunications (15%), Hospital & Health Care (6%) and Financial Services (5%) are the largest segments.
Top Countries that use Mitel Contact Center Solutions
56% of Mitel Contact Center Solutions customers are in United States, 8% are in United Kingdom and 7% are in Canada.
Distribution of companies that use Mitel Contact Center Solutions based on company size (Employees)
Of all the customers that are using Mitel Contact Center Solutions, 17% are small (<50 employees), 43% are medium-sized and 37% are large (>1000 employees).
Distribution of companies that use Mitel Contact Center Solutions based on company size (Revenue)
Of all the customers that are using Mitel Contact Center Solutions, 39% are small (<$50M), 20% are medium-sized and 18% are large (>$1000M).
