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Companies using Nortel Symposium

We have data on 586 companies that use Nortel Symposium. The companies using Nortel Symposium are most often found in United States and in the Information Technology and Services industry. Nortel Symposium is most often used by companies with >10000 employees and 200M-1000M dollars in revenue. Our data for Nortel Symposium usage goes back as far as 10 years and 5 months.

If you’re interested in the companies that use Nortel Symposium, you may want to check out Voxify and Five9 as well.

Who uses Nortel Symposium?

Some of the companies that use Nortel Symposium include:
Company Accenture PLC
Website accenture.com
Country Ireland
Revenue >10B
Company Size >10000
Company Europ Assistance India
Website europ-assistance.in
Country India
Revenue 10M-50M
Company Size 200-500
Company Infosys Ltd
Website infosys.com
Country India
Revenue >10B
Company Size >10000
Company HP Inc
Website hp.com
Country United States
Revenue >10B
Company Size >10000
Company International Business Machines Corporation
Website ibm.com
Country United States
Revenue >10B
Company Size >10000

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Nortel Symposium Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Nortel Symposium has a market share of about 0.6%. Other major and competing products in this category include:

Nortel Symposium
Contact Center Management
Nortel Symposium market share in Contact Center Management is about 0.57%
586
Companies using Nortel Symposium
Contact Center Management
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    What is Nortel Symposium?

    Nortel Symposium Express Call Center provides a simplified call center solution for call centers with up to 150 agents and up to 5000 calls per hour.Symposium Express Call Center can perform skill-based routing. Instead of simply directing the call to an available agent, Symposium Express Call Center directs the call to the agent who best meets the customer's needs.

    Top Industries that use Nortel Symposium

    Looking at Nortel Symposium customers by industry, we find that Information Technology and Services (14%), Telecommunications (10%), Hospital & Health Care (8%), Insurance (6%) and Financial Services (6%) are the largest segments.

    Companies using Nortel Symposium - Distribution by industry

    Top Countries that use Nortel Symposium

    64% of Nortel Symposium customers are in United States, 10% are in Canada and 6% are in United Kingdom.

    Nortel Symposium customers by country

    Distribution of companies that use Nortel Symposium based on company size (Employees)

    Of all the customers that are using Nortel Symposium, a majority (62%) are large (>1000 employees), 12% are small (<50 employees) and 24% are medium-sized.

    Companies using Nortel Symposium, by size (number of employees)

    Distribution of companies that use Nortel Symposium based on company size (Revenue)

    Of all the customers that are using Nortel Symposium, 24% are small (<$50M), 7% are medium-sized and 22% are large (>$1000M).

    Nortel Symposium clients - distribution by company revenue

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