Companies using Parature
We have data on 69 companies that use Parature. The companies using Parature are most often found in United States and in the Information Technology and Services industry. Parature is most often used by companies with >10000 employees and 200M-1000M dollars in revenue. Our data for Parature usage goes back as far as 9 years and 10 months.
Who uses Parature?
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Hitachi Vantara |
| Website | hitachivantara.com |
| Country | United States |
| Revenue | 5B-10B |
| Company Size | 5000-10000 |
| Company | International Business Machines Corporation |
| Website | ibm.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Wipro Ltd |
| Website | wipro.com |
| Country | India |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Upwork |
| Website | upwork.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Accenture PLC | accenture.com | Ireland | >10B | >10000 |
| Hitachi Vantara | hitachivantara.com | United States | 5B-10B | 5000-10000 |
| International Business Machines Corporation | ibm.com | United States | >10B | >10000 |
| Wipro Ltd | wipro.com | India | >10B | >10000 |
| Upwork | upwork.com | United States | 200M-1000M | 500-1000 |
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Parature Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Parature has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service Management
What is Parature?
Parature, from Microsoft, is a leading provider of cloud-based customer service software for users worldwide, focusing on delivering amazing customer experiences through a powerful foundation of enhanced employee productivity through knowledge management, consumer empowerment, self-service and consistent engagement through multi-channel interactions.
Top Industries that use Parature
Looking at Parature customers by industry, we find that Information Technology and Services (26%), Computer Software (19%) and Higher Education (13%) are the largest segments.
Top Countries that use Parature
78% of Parature customers are in United States.
Distribution of companies that use Parature based on company size (Employees)
Of all the customers that are using Parature, 14% are small (<50 employees), 30% are medium-sized and 45% are large (>1000 employees).
Distribution of companies that use Parature based on company size (Revenue)
Of all the customers that are using Parature, 28% are small (<$50M), 7% are medium-sized and 19% are large (>$1000M).
