Companies using Respond.io
We have data on 172 companies that use Respond.io. The companies using Respond.io are most often found in United States and in the Internet industry. Respond.io is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Respond.io usage goes back as far as 3 years and 2 months.
Who uses Respond.io?
| Company | HP Inc |
| Website | hp.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Glints |
| Website | glints.com |
| Country | Singapore |
| Revenue | 50M-100M |
| Company Size | 200-500 |
| Company | ShareChat |
| Website | sharechat.com |
| Country | India |
| Revenue | 200M-1000M |
| Company Size | 5000-10000 |
| Company | TeamSupport |
| Website | teamsupport.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | Lensa |
| Website | lensa.com |
| Country | United States |
| Revenue | 1M-10M |
| Company Size | 50-200 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| HP Inc | hp.com | United States | >10B | >10000 |
| Glints | glints.com | Singapore | 50M-100M | 200-500 |
| ShareChat | sharechat.com | India | 200M-1000M | 5000-10000 |
| TeamSupport | teamsupport.com | United States | 10M-50M | 50-200 |
| Lensa | lensa.com | United States | 1M-10M | 50-200 |
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Respond.io Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Respond.io has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service Management
What is Respond.io?
Respond.io (formerly Rocketbots.io) is a Business Messaging platform that unifies customer communication for tech-savvy organizations that market, sell and support across instant messaging, web chat and email. Its features include shared inbox, chat automation, contact management, streamline support across channels, centralizes customer conversations, agent activity and CRM data.
Top Industries that use Respond.io
Looking at Respond.io customers by industry, we find that Internet (8%), Information Technology and Services (6%) and Marketing and Advertising (5%) are the largest segments.
Top Countries that use Respond.io
15% of Respond.io customers are in United States, 8% are in Malaysia, 8% are in United Arab Emirates, 6% are in Singapore and 5% are in United Kingdom.
Distribution of companies that use Respond.io based on company size (Employees)
Of all the customers that are using Respond.io, 46% are small (<50 employees), 39% are medium-sized and 10% are large (>1000 employees).
Distribution of companies that use Respond.io based on company size (Revenue)
Of all the customers that are using Respond.io, a majority (71%) are small (<$50M), 6% are large (>$1000M) and 9% are medium-sized.
