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Companies using Salesforce Live Chat

We have data on 7,950 companies that use Salesforce Live Chat. The companies using Salesforce Live Chat are most often found in United States and in the Retail industry. Salesforce Live Chat is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Salesforce Live Chat usage goes back as far as 5 years and 10 months.

If you’re interested in the companies that use Salesforce Live Chat, you may want to check out Fullstory and Zendesk as well.

Who uses Salesforce Live Chat?

Some of the companies that use Salesforce Live Chat include:
Company GoDaddy Operating Company, LLC.
Website godaddy.com
Country United States
Revenue 1B-5B
Company Size 5000-10000
Company CanadaHelps
Website canadahelps.org
Country United States
Revenue 1M-10M
Company Size 50-200
Company Handy
Website handy.com
Country United States
Revenue 1M-10M
Company Size 200-500
Company Minted
Website minted.com
Country United States
Revenue 100M-200M
Company Size 200-500
Company Accenture PLC
Website accenture.com
Country Ireland
Revenue >10B
Company Size >10000

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Salesforce Live Chat Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Salesforce Live Chat has a market share of about 0.5%. Other major and competing products in this category include:

Salesforce Live Chat
Customer Service Management
Salesforce Live Chat market share in Customer Service Management is about 0.54%
7,950
Companies using Salesforce Live Chat
Customer Service Management
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    What is Salesforce Live Chat?

    Salesforce Live Agent is a real-time live chat support that can be embedded on your website. This enables your customer service team to communicate effectively with the customers while they are on your site or app.

    Top Industries that use Salesforce Live Chat

    Looking at Salesforce Live Chat customers by industry, we find that Retail (7%), Computer Software (7%) and Real Estate (6%) are the largest segments.

    Companies using Salesforce Live Chat - Distribution by industry

    Top Countries that use Salesforce Live Chat

    45% of Salesforce Live Chat customers are in United States and 6% are in United Kingdom.

    Salesforce Live Chat customers by country

    Distribution of companies that use Salesforce Live Chat based on company size (Employees)

    Of all the customers that are using Salesforce Live Chat, 46% are small (<50 employees), 34% are medium-sized and 19% are large (>1000 employees).

    Companies using Salesforce Live Chat, by size (number of employees)

    Distribution of companies that use Salesforce Live Chat based on company size (Revenue)

    Of all the customers that are using Salesforce Live Chat, a majority (60%) are small (<$50M), 13% are large (>$1000M) and 17% are medium-sized.

    Salesforce Live Chat clients - distribution by company revenue

    Target Salesforce Live Chat customers to accomplish your sales and marketing goals.

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