We have data on 14 companies that use ServiceTracker. The companies using ServiceTracker are most often found in United States and in the Retail industry. ServiceTracker is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for ServiceTracker usage goes back as far as 8 years and 5 months.
| Company | Stanley Black & Decker, Inc. |
| Website | stanleyblackanddecker.com |
| Country | United States |
| Revenue | >10B |
| Company Size | >10000 |
| Company | Town of Morinville |
| Website | morinville.ca |
| Country | Canada |
| Revenue | 1M-10M |
| Company Size | 50-200 |
| Company | Astrea IT |
| Website | astreait.com |
| Country | India |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | The Experience Auto Group |
| Website | experienceautogroup.com |
| Country | United States |
| Revenue | 1M-10M |
| Company Size | 50-200 |
| Company | Boston Children's Hospital |
| Website | childrenshospital.org |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Stanley Black & Decker, Inc. | stanleyblackanddecker.com | United States | >10B | >10000 |
| Town of Morinville | morinville.ca | Canada | 1M-10M | 50-200 |
| Astrea IT | astreait.com | India | 10M-50M | 50-200 |
| The Experience Auto Group | experienceautogroup.com | United States | 1M-10M | 50-200 |
| Boston Children's Hospital | childrenshospital.org | United States | 10M-50M | >10000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, ServiceTracker has a market share of about 0.1%. Other major and competing products in this category include:
ServiceTracker is a cloud technologies and cross-platform solution that transform how user manage the entire business it has 360 degrees visibility to customer accounts and contracts for effective service and account management as customer information is captured right from the start of the process, including full CRM and Marketing integration.
Looking at ServiceTracker customers by industry, we find that Retail (9%) and Hospital & Health Care (9%) are the largest segments.
23% of ServiceTracker customers are in United States, 15% are in Denmark and 15% are in United Kingdom.
Of all the customers that are using ServiceTracker, 23% are small (<50 employees), 30% are medium-sized and 25% are large (>1000 employees).
Of all the customers that are using ServiceTracker, a majority (50%) are small (<$50M), 11% are large (>$1000M) and 0% are medium-sized.