We have data on 57 companies that use Simplify360. The companies using Simplify360 are most often found in India and in the Marketing and Advertising industry. Simplify360 is most often used by companies with 50-200 employees and 200M-1000M dollars in revenue. Our data for Simplify360 usage goes back as far as 1 years and 9 months.
| Company | HomeLane |
| Website | homelane.com |
| Country | India |
| Revenue | 200M-1000M |
| Company Size | 1000-5000 |
| Company | Interactive Avenues |
| Website | interactiveavenues.com |
| Country | India |
| Revenue | 0M-1M |
| Company Size | 500-1000 |
| Company | Junglee Games |
| Website | jungleegames.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | Nextiva |
| Website | nextiva.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 1000-5000 |
| Company | Indian Institute of Management Calcutta |
| Website | iimcal.ac.in |
| Country | India |
| Revenue | 50M-100M |
| Company Size | 500-1000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| HomeLane | homelane.com | India | 200M-1000M | 1000-5000 |
| Interactive Avenues | interactiveavenues.com | India | 0M-1M | 500-1000 |
| Junglee Games | jungleegames.com | United States | 200M-1000M | 500-1000 |
| Nextiva | nextiva.com | United States | 200M-1000M | 1000-5000 |
| Indian Institute of Management Calcutta | iimcal.ac.in | India | 50M-100M | 500-1000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Simplify360 has a market share of about 0.1%. Other major and competing products in this category include:
Simplify360 is an AI-powered omnichannel CX (Customer Experience) and support platform used to manage online reputation, automate support and take control of the company's social media. It provides end to end review management, used to automate repetitive tasks and route tickets to the right teams to increase agent productivity, connect and engage with customers on channels they prefer in real-time.
Looking at Simplify360 customers by industry, we find that Marketing and Advertising (23%), Information Technology and Services (12%), Computer Software (7%), Higher Education (5%) and E-Learning (5%) are the largest segments.
63% of Simplify360 customers are in India and 21% are in United States.
Of all the customers that are using Simplify360, 21% are small (<50 employees), 38% are medium-sized and 26% are large (>1000 employees).
Of all the customers that are using Simplify360, 42% are small (<$50M), 16% are medium-sized and 20% are large (>$1000M).